RSTickets!Pro to Freshservice
migration service Help Desk Migration partner of Freshservice

Trouble-free , no special knowledge or coding required. A complete RSTickets!Pro to Freshservice data migration tool.

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Trustworthy and Reputable
Your passwords along with records are safe with us and will be used for import only.
Fast and Easy
Help Desk Migration does not require any specific skills or knowledge to get started with the migration.
Complete & Precise
We've considered all significant peculiarities of different helpdesks to let you accurately and efficiently migrate large amounts of data

Why you should use Help Desk Migration to switch from RSTickets!Pro to Freshservice

Strong safety of your records

The migration is conducted over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to migrate your support service to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you make sure that the records end up being in the right places in Freshservice.

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When migrating your records from RSTickets!Pro to Freshservice we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from RSTickets!Pro to Freshservice

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from RSTickets!Pro to Freshservice work

  • Get ready

    Start with preparing Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from RSTickets!Pro to Freshservice.

  • Complete the form with necessary credentials to permit our data migration tool to access information from your current help desk.

  • Repeat the same action to connect our service with the new help desk and thereby make it possible to import the information.

  • Choose objects

    Choose the information you need to migrate and set the ticket fields mapping, so the data could be transferred based upon your needs

  • Migrate limited amount of data

    Try our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Freshservice all data

    Once everything's tested, find a quiet time with the minimal load on the support department and begin migrating from RSTickets!Pro to Freshservice.


Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Freshservice import

Our team would be more than happy to run a personalized migration in case you have particular needs.
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