RSTickets!Pro to Dixa
migration service
Extremely easy , no special expertise or coding required. A complete RSTickets!Pro to Dixa data migration tool.
RSTickets!Pro to Dixa
The best RSTickets!Pro to Dixa tool made for you
There’s no need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.Save on your time and money
Skip the system analysis and tool development processes. Simply choose customer info you need to migrate and set off with the transition when comfortable.Effortless migration
No special knowledge or skill needed. Just select what data will go to the target system and observe the miracle happening.Data completion
Migrate your help desk data in full to make sure that no ticket is missing vital customer support information.Effortless procedure
You don’t have to bother about scripting or constantly control each piece of info moved.
Just attach your source and target, pick what you need to take to a new database and allow the Migration Wizard deal with the rest for you.
Data dependency
Your information comes unite , you can take our word.
Every email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction archive.
Data protected
Your information is behind thick walls. Not even all our team members can access to your passwords or other information.
You can be certain with HDM no hacker attacks are possible.
You’re in control
Manage your customer data with our internal data mapper. Pick what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.
Simple & effective
In just a couple of buttons to press it is possible to pick the data arrangement, when it starts, and in what order.
Our tech engineers considered user experience as an essential factor and ensured that it will be possible to use the system to its fullest.
Customer service as priority
As a migration service provider, we aim to propose the most effective migration tool. Yet, our prime concern is customer support quality.
As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to switch from RSTickets!Pro to Dixa
Strong security of your data
The migration is performed over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to move your support service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus letting you make sure that the data end up being in the right places in Dixa.Next
Maintained connectivity between object and people
When migrating your records from RSTickets!Pro to Dixa we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from RSTickets!Pro to Dixa
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from RSTickets!Pro to Dixa work
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Get ready
Start by creating Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from RSTickets!Pro to Dixa.
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Link RSTickets!Pro
Fill in the form with necessary credentials to make it possible for our data migration tool to fetch information from your current help desk.
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Connect Dixa
Do the same action to integrate our service with the new help desk and thereby make it possible to import the data.
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Select objects
Select the information you need to migrate and set the ticket fields mapping, so the data could be moved according to your preferences
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Migrate small amount of data
Try our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to Dixa all data
Once everything's validated, find a quiet time with the least load on the support team and begin migrating from RSTickets!Pro to Dixa.
Your data is in good hands
We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro run your Dixa import
Our team would be more than happy to run a custom migration in case you have particular needs.
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