RingCentral Engage Digital import
in a few clicks

Without techs, delays and hustle. With help of robust data import wizard.

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Safe and Secure
Your passwords as well as records are safe with us and will be used for import solely.
Fast & Furious
It will take you no longer than 10 minutes to set up the import to RingCentral Engage Digital and start the test data transfer.
All Data Import
HDM is capable of importing all major record types and fields you need, directly to places you want them to be.

Why import data to RingCentral Engage Digital using Help Desk Migration?

Castle gates

Security first

We don't share any of your personal information with third parties, and additionally meticulously protect it, so not a thing gets lost or stolen.

Next

Easy to use wizard to setup import

Our service was built to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.

Next

Wizard window
Mapping fields window

Optional and powerful field mapping

Only Help Desk Migration helps you to automatically move custom fields, as well as map their destination.

Next

Preserved relations between objects and people

All tickets will be imported to RingCentral Engage Digital with their respective agents, contacts, and attachments, as a result, saving the history of customers' requests.

Next

Relations illustration

Objects you may import to RingCentral Engage Digital

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to RingCentral Engage Digital in 6 quick steps

  • Prepare

    Sign-up and go to our migration wizard.

  • Connect source Help Desk

    Pick and link your source support desk with HDM.

  • Give access to your RingCentral Engage Digital account.

  • Describe your requirements

    Let us know what components of your migration you need to tweak

  • Have your requirements estimated

    We shall investigate your application and get back to you with a the overall cost and a scope of work.

  • Import to RingCentral Engage Digital everything

    Move all your customer support information in a single push.

We keep all of your data secure

We take security and safety very seriously and have developed a complete set of practices , technologies , and policies to help ensure that your data is protected.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Voice of the customers

RingCentral Engage Digital import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration

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