RingCentral Engage Digital import
in a few clicks

Without techs, delays and hustle. With help of robust data import wizard.

More details

RingCentral Engage Digital import tool you’ve been looking for

Now, there’s no need to worry about any help desk import problems. Complete migration from platform to platform with HDM quick and effortless.
Save time & money
Clear price, a quick import to the new system, and no need to create the migration script. All with HDM.
Simple setup
Just get the customer info ready for transition beforehand and begin moving your records. It’s not necessary to fiddle with anything.
Vital data with you
Whether it is for complying reasons, or convenience, import your historical data to the target system to keep the track of customers easier.
Automatic import services

Why waste time moving things by yourself when a machine can deal with it?

Our importing system will manage every record so you don’t have to.

Data relationship integrity

All your customer records will move with the correct structure. Together with its smallest details, all data will be untouched.

The same goes for the help desk and CSV data. As a result, you get useable information.

Data safety

All the passwords you provide throughout the migration procedure are not kept in our system. Only authorized personnel can get access to your profiles or help desk panelrecords.

All your info is behind a thick wall from any kind of danger.

Place your records

You don’t need to make considerable amount of data reviews to start your data import.

You can do all of this by using our data mapping system. Choose what you want to keep and say where it goes just by clicking available boxes.

Robust but transparent

You don’t need to learn the system to make full use of it.

Handy on-screen guides will help you transfer your records fast and effectively. As a result, you can move data just about to any platform you want.

5-star customer service

Our main goal is to make our service as convenient to you as as feasible, as evident by G2. We always aim for high-level service and proper assistance.

Regardless of the way you contact us, we are always happy to help you with the import.


Why import data to RingCentral Engage Digital using Help Desk Migration?

Castle gates

Security first

We don't share any of your personal information with third parties, and additionally meticulously protect it, so not a thing gets lost or stolen.

Next

Easy to use wizard to setup import

Our service was built to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.

Next

Wizard window
Mapping fields window

Optional and powerful field mapping

Only Help Desk Migration helps you to automatically move custom fields, as well as map their destination.

Next

Preserved relations between objects and people

All tickets will be imported to RingCentral Engage Digital with their respective agents, contacts, and attachments, as a result, saving the history of customers' requests.

Next

Relations illustration

Objects you may import to RingCentral Engage Digital

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to RingCentral Engage Digital in 6 quick steps

  • Prepare

    Sign-up and go to our migration wizard.

  • Connect source Help Desk

    Pick and link your source support desk with HDM.

  • Give access to your RingCentral Engage Digital account.

  • Describe your requirements

    Let us know what components of your migration you need to tweak

  • Have your requirements estimated

    We shall investigate your application and get back to you with a the overall cost and a scope of work.

  • Import to RingCentral Engage Digital everything

    Move all your customer support information in a single push.

We keep all of your data secure

We take security and safety very seriously and have developed a complete set of practices, technologies, and policies to help ensure that your data is protected.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Voice of the customers

RingCentral Engage Digital import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration

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