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RingCentral Engage Digital to uCare Help Desk
migration service

Effortless , no special knowledge or coding required. A complete RingCentral Engage Digital to uCare Help Desk data migration instrument.

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Your best tool for RingCentral Engage Digital to uCare Help Desk data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Skip the platform analysis and script development processes. Just pick customer info you need to move and set off with the transition right away.
Effortless migration
No special knowledge or skill needed. Just pick what data will go to the new solution and observe the magic happening.
Record completion
Migrate your help desk records in full to make sure that no ticket is missing essential customer support details.
Easy procedure

You don’t have to bother about coding or continuously control each record transferred.

Just link your source and target, choose what you want to migrate and let the Migration Wizard deal with the remainder.

Data dependency

Your information comes complete , you can take our word.

Each email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction history.

Data protected

Your information is behind impenetrable walls. Not even all our staff members can see your credentials or other information.

You may be sure that with HDM no hacker attacks will take place.

Record mapping

Select information that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center articles, it will be possible to select just about everything you might actually need.

Step-by-step instructions

If you are new to data migrations, don’t worry. Useful and insightful on-screen prompts will help you move your information accurately.

You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a migration service provider, we work to offer the most effective migration tool. Yet, our priority is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from RingCentral Engage Digital to uCare Help Desk

Castle gates

Strong security of your information

The migration is carried out over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the records end up being in the right destinations in uCare Help Desk.

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Maintained connection between object and people

When migrating your data from RingCentral Engage Digital to uCare Help Desk we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from RingCentral Engage Digital to uCare Help Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from RingCentral Engage Digital to uCare Help Desk work

  • Prepare

    Register and go to our migration service.

  • Pick and link your RingCentral Engage Digital support desk with HDM.

  • Connect uCare Help Desk

    Give the right to access your uCare Help Desk account.

  • Outline your business needs

    Let us understand precisely what parts of your migration you need to adjust

  • Have your preferences estimated

    We'll research your application and get back to you with a price range and a scope of work.

  • Migrate from RingCentral Engage Digital to uCare Help Desk everything

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your uCare Help Desk import

Our staff would be more than happy to run a custom migration in case you have specific requirements.
Get a price estimation

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