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RingCentral Engage Digital to Teamwork Desk
migration service

Extremely easy , no special know how or coding required. A complete RingCentral Engage Digital to Teamwork Desk data migration tool.

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The best RingCentral Engage Digital to Teamwork Desk tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid the system analysis and tool development processes. Just decide on customer info you need to transfer and start the transition immediately.
Effortless transition process
No special expertise needed. Just select what data will go to the new platform and observe the wonders happening.
Data structure maintenance
Migrate your help desk data in full to make sure that no ticket has lost critical customer support information.
Simple and easy process

You don’t have to bother about coding or continuously watch each piece of info transferred.

Just attach both platforms, tick what you want to take to a new database and let the system deal with the remainder.

Starting from the ticket requester to every comment author, all you records will keep their prior connections maintained.

You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will arrive where you expected.

Data safety is paramount

You data is everything which is why we designed a method that will keep your data untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your records in any way.

You control the process

Manage your information with our internal data mapper. Pick what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.

Guided migration

If you are new to data migrations, there’s no need to be concerned. Useful and intuitive on-screen instructions will help you migrate your information accurately.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Except providing great customer support services, we always want to improve our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are constantly putting so much effort to improve the general experience.


Why you should use Help Desk Migration to migrate data from RingCentral Engage Digital to Teamwork Desk

Castle gates

Strong security of your data

The migration is carried out over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you make sure that the records end up being in the right places in Teamwork Desk.

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Maintained connection between object and people

When migrating your records from RingCentral Engage Digital to Teamwork Desk we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from RingCentral Engage Digital to Teamwork Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from RingCentral Engage Digital to Teamwork Desk work

  • Get ready

    Start by creating Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from RingCentral Engage Digital to Teamwork Desk.

  • Complete the form with necessary credentials to allow our data migration tool to access data from your current help desk.

  • Do the same action to connect our service with the new help desk and thereby make it possible to import the information.

  • Choose objects

    Select the information you want to migrate and set the ticket fields mapping, so the records could be transferred according to your preferences

  • Migrate limited amount of data

    Try out our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Teamwork Desk all data

    When everything's tested, choose a quiet time with the minimal load on the support department and begin migrating from RingCentral Engage Digital to Teamwork Desk.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

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Migrate the records by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your Teamwork Desk import

Our team would be more than happy to perform a custom migration if you have special demands.
Get a price estimation

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