RingCentral Engage Digital to Teamwork Desk
migration service
Extremely easy , no special know how or coding required. A complete RingCentral Engage Digital to Teamwork Desk data migration tool.
RingCentral Engage Digital to Teamwork Desk
The best RingCentral Engage Digital to Teamwork Desk tool made for you
There’s no need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.Save on your time and money
Avoid the system analysis and tool development processes. Just decide on customer info you need to transfer and start the transition immediately.Effortless transition process
No special expertise needed. Just select what data will go to the new platform and observe the wonders happening.Data structure maintenance
Migrate your help desk data in full to make sure that no ticket has lost critical customer support information.Simple and easy process
You don’t have to bother about coding or continuously watch each piece of info transferred.
Just attach both platforms, tick what you want to take to a new database and let the system deal with the remainder.
Intact data links
Starting from the ticket requester to every comment author, all you records will keep their prior connections maintained.
You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will arrive where you expected.
Data safety is paramount
You data is everything which is why we designed a method that will keep your data untouched.
Neither sophisticated electronic attacks nor physical disasters will impact your records in any way.
You control the process
Manage your information with our internal data mapper. Pick what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.
Guided migration
If you are new to data migrations, there’s no need to be concerned. Useful and intuitive on-screen instructions will help you migrate your information accurately.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Customer service first
Except providing great customer support services, we always want to improve our customer service.
As a team, we want you to enjoy friendly and helpful service, which is why we are constantly putting so much effort to improve the general experience.
Why you should use Help Desk Migration to migrate data from RingCentral Engage Digital to Teamwork Desk
Strong security of your data
The migration is carried out over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to move your customer support to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus letting you make sure that the records end up being in the right places in Teamwork Desk.Next
Maintained connection between object and people
When migrating your records from RingCentral Engage Digital to Teamwork Desk we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from RingCentral Engage Digital to Teamwork Desk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from RingCentral Engage Digital to Teamwork Desk work
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Get ready
Start by creating Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from RingCentral Engage Digital to Teamwork Desk.
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Link RingCentral Engage Digital
Complete the form with necessary credentials to allow our data migration tool to access data from your current help desk.
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Link Teamwork Desk
Do the same action to connect our service with the new help desk and thereby make it possible to import the information.
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Choose objects
Select the information you want to migrate and set the ticket fields mapping, so the records could be transferred according to your preferences
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Migrate limited amount of data
Try out our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to Teamwork Desk all data
When everything's tested, choose a quiet time with the minimal load on the support department and begin migrating from RingCentral Engage Digital to Teamwork Desk.
Your data is in good hands
We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro perform your Teamwork Desk import
Our team would be more than happy to perform a custom migration if you have special demands.
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