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RingCentral Engage Digital to SpiceCSM
migration service

Effortless , no special expertise or coding required. A complete RingCentral Engage Digital to SpiceCSM data migration instrument.

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Your best tool for RingCentral Engage Digital to SpiceCSM data migration

No need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Skip the platform analysis and script development processes. Just pick what data you need to move and start the transition immediately.
Effortless migration
No special knowledge or skill needed. Just pick what data will go to the new solution and enjoy the magic happening.
Record completion
Migrate your help desk records in full to ensure that no ticket has lost essential customer support details.
Easy procedure

No need to worry about scripting or continuously watch each piece of info transferred.

Just attach your source and target, tick what you need to migrate and let the tool deal with the rest for you.

Data dependency

Your information migrates complete , you can take our word.

Each email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction archive.

Data protected

Your information is safe and sound with us. Not even all our staff members can see your passwords or records.

You can rest assured that with HDM no data breaches will take place.

You control the process

Take complete control of your information with our internal data mapping solution. Select what goes where, set priorities, and even discard the things you need, all within Migration Wizard.

Simple & effective

In just a few clicks you will be able to select the data arrangement, when it goes, and in what order.

Our software took customer experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.

Customer priority

As a migration service provider, we work to offer the most effective migration tool. However, our prime concern is customer service.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from RingCentral Engage Digital to SpiceCSM

Castle gates

Strong security of your information

The migration is carried out over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the records end up being in the right destinations in SpiceCSM.

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Maintained connection between object and people

When migrating your data from RingCentral Engage Digital to SpiceCSM we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from RingCentral Engage Digital to SpiceCSM

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from RingCentral Engage Digital to SpiceCSM work

  • Prepare

    Register and go to our migration tool.

  • Connect RingCentral Engage Digital

    Select and link your RingCentral Engage Digital support desk with HDM.

  • Grant access to your SpiceCSM account.

  • Detail your requirements

    Let us know exactly what aspects of your migration you wish to fine-tune

  • Get your requirements estimated

    We'll research your application and send you with a price and a scope of work.

  • Migrate from RingCentral Engage Digital to SpiceCSM all data

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your SpiceCSM import

Our staff would be more than happy to run a customized migration if you have specific requirements.
Get a price estimation

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