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RingCentral Engage Digital to Sentiment
migration service

Trouble-free , no special knowledge or coding required. A complete RingCentral Engage Digital to Sentiment data migration software.

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The best RingCentral Engage Digital to Sentiment tool made for you

There’s no need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip the system analysis and code development processes. Just choose what data you need to move and set off with the transition immediately.
Simple migration
No tech knowledge or skill needed. Just choose what data will go to the new system and enjoy the magic happening.
Data completion
Move your help desk records in full to make sure that no ticket is missing vital customer service details.
Easy process

You don’t have to bother about coding or constantly control each record moved.

Just link both platforms, tick what you want to migrate and let the tool deal with the remainder.

Preserved connections

Starting from the ticket requester to every comment author, all you records will keep their initial data structure maintained.

You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will be waiting for you how you left it.

Data safety is paramount

You data is key which is why we designed a method that will keep your data intact.

Neither hackers will have access to your accounts nor physical disasters will affect your data anyhow.

Record mapping

Select records that will be moved by using our built-in data viewer.

From contacts to tickets to help center solutions, it will be possible to select anything you might actually need.

Guided migration

If you are new to data migrations, there’s no need to be concerned. Helpful and intuitive on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Outside of providing great customer support services, we always strive to improve our customer service.

As a team, we want you to enjoy best possible service, which is why we are constantly making great strides to improve the core experience.


Why you should use Help Desk Migration to switch from RingCentral Engage Digital to Sentiment

Castle gates

Strong privacy of your information

The migration is done over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you ensure that the records end up in the right destinations in Sentiment.

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Retained association between object and people

When migrating your records from RingCentral Engage Digital to Sentiment we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from RingCentral Engage Digital to Sentiment

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from RingCentral Engage Digital to Sentiment work

  • Get ready

    Register and go to our migration service.

  • Pick and connect your RingCentral Engage Digital support desk with HDM.

  • Give the right to access your Sentiment account.

  • Clarify your requirements

    Let us know what components of your migration you wish to fine-tune

  • Get your needs estimated

    We will analyze your case and get back to you with a total price and a scope of tasks.

  • Migrate from RingCentral Engage Digital to Sentiment everything

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Sentiment import

Our team would be more than happy to run a custom migration in case you have particular needs.
Get a price estimation

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