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RingCentral Engage Digital to Revelation helpdesk
migration service

Trouble-free , no special expertise or coding required. A complete RingCentral Engage Digital to Revelation helpdesk data migration tool.

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The best RingCentral Engage Digital to Revelation helpdesk tool made for you

There’s no need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip the system analysis and tool development processes. Simply choose the records you need to move and start the transition immediately.
Effortless migration
No special knowledge or skill needed. Just select what data will go to the target system and see the magic happening.
Data completion
Migrate your help desk info in full to make sure that no ticket is missing vital customer support information.
Simple and easy procedure

You don’t have to bother about coding or continuously watch each piece of info transferred.

Just link both platforms, tick what you want to take to a new database and let the Migration Wizard do the remainder.

Preserved connections

From sender information to phone number connection, all you records will keep their previous connections intact.

You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will arrive where you left it.

Security is paramount

Information is everything which is why we developed a tool that will keep your data untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.

You’re in control

Take complete control of your information with our in-app data mapper. Select what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.

Step-by-step instructions

If you are new to data migrations, there’s no need to be concerned. Useful and simplified on-screen instructions will help you migrate your information accurately.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Apart from providing great customer service, we always want to develop our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are continuously putting so much effort to enhance the core experience.


Why you should use Help Desk Migration to switch from RingCentral Engage Digital to Revelation helpdesk

Castle gates

Strong security of your records

The migration is completed by the machine over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you make sure that the data end up being in the right places in Revelation helpdesk.

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Maintained relation between object and people

When migrating your records from RingCentral Engage Digital to Revelation helpdesk we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from RingCentral Engage Digital to Revelation helpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from RingCentral Engage Digital to Revelation helpdesk work

  • Get ready

    Sign-up and go to our migration service.

  • Opt and link your RingCentral Engage Digital service desk with HDM.

  • Grant the right to access your Revelation helpdesk account.

  • Detail your business needs

    Let us know exactly what aspects of your migration you want to tweak

  • Have your requirements estimated

    We shall analyze your application and send you with a total price and a scope of work.

  • Migrate from RingCentral Engage Digital to Revelation helpdesk everything

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Revelation helpdesk import

Our team would be more than happy to run a custom migration in case you have particular needs.
Get a price estimation

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