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RingCentral Engage Digital to ReadyDesk
migration service

Effortless , no special know how or programming required. A complete RingCentral Engage Digital to ReadyDesk data migration tool.

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Your best tool for RingCentral Engage Digital to ReadyDesk data migration

No need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Avoid complex data audit and tool development processes. Simply choose the records you need to transfer and set off with the transition when comfortable.
Effortless transition process
No special expertise required. Just select what data will go to the target system and see the wonders happening.
Record structure maintenance
Migrate your help desk data in full to make sure that no ticket is missing vital customer support details.
Easy procedure

You don’t have to bother about coding or constantly watch each piece of info transferred.

Just attach both platforms, choose what you want to take to a new database and let the Migration Wizard deal with the remainder.

Intact connections

From sender information to phone number connection, all you records will keep their initial data structure intact.

You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will arrive where you expected.

Security is paramount

You data is key which is why we developed a method that will keep your information intact.

Neither sophisticated electronic attacks nor physical disasters will touch your records in any way.

You’re in charge

Take complete control of your information with our internal data mapping solution. Select what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.

Step-by-step instructions

If you are new to data migrations, worry not. Helpful and intuitive on-screen instructions will help you move your information accurately.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Outside of providing great customer support services, we always strive to develop our customer service.

As a team, we want you to have the best possible service, which is why we are constantly putting so much effort to increase the general experience.


Reasons to use Help Desk Migration to migrate data from RingCentral Engage Digital to ReadyDesk

Castle gates

Strong security of your data

The migration is performed over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to make sure that the data end up being in the right destinations in ReadyDesk.

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Maintained connection between object and people

When migrating your data from RingCentral Engage Digital to ReadyDesk we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from RingCentral Engage Digital to ReadyDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from RingCentral Engage Digital to ReadyDesk work

  • Prepare

    Sign up and go to our migration software.

  • Choose and link your RingCentral Engage Digital support desk with HDM.

  • Give the right to access your ReadyDesk account.

  • Describe your needs

    Let us understand precisely what parts of your migration you want to modify

  • Get your requirements estimated

    We will investigate your case and send you with a price range and a scope of work.

  • Migrate from RingCentral Engage Digital to ReadyDesk all data

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your ReadyDesk import

Our staff would be more than happy to perform a custom migration in case you have particular needs.
Get a price estimation

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