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RingCentral Engage Digital to Microsoft Dynamics
migration service

Effortless , no special knowledge or coding required. A complete RingCentral Engage Digital to Microsoft Dynamics data migration instrument.

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Your best tool for RingCentral Engage Digital to Microsoft Dynamics data migration

No need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Skip the platform analysis and script development processes. Simply pick what data you need to move and start the transition immediately.
Easy migration
No specific knowledge or skill needed. Just pick what data will go to the target solution and enjoy the magic happening.
Record completion
Transfer your help desk data in full to ensure that no ticket has lost vital customer service information.
Effortless procedure

You don’t have to bother about scripting or constantly control each record transferred.

Just attach your source and target, choose what you want to take to a new database and let the Migration Wizard do the remainder.

Data dependency

Your information migrates unite and we mean it.

Every email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction history.

Data protected

Your information is safe and sound with us. Not even all our team members have access to your passwords or records.

You may rest assured that with HDM no hacker attacks are possible.

Record mapping

Choose information that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, you will be able to select just about everything you might actually need.

Step-by-step instructions

If you are new to data migrations, there’s no need to be concerned. Helpful and insightful on-screen prompts will help you move your information accurately.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a migration service provider, we work to propose the best possible migration tool. However, our prime concern is customer service.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from RingCentral Engage Digital to Microsoft Dynamics

Castle gates

Strong safety of your data

The migration is done over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you be sure that the data end up in the right places in Microsoft Dynamics.

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When migrating your data from RingCentral Engage Digital to Microsoft Dynamics we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from RingCentral Engage Digital to Microsoft Dynamics

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from RingCentral Engage Digital to Microsoft Dynamics work

  • Prepare

    Sign up and go to our migration tool.

  • Connect RingCentral Engage Digital

    Opt and connect your RingCentral Engage Digital service desk with HDM.

  • Grant the right to access your Microsoft Dynamics account.

  • Describe your business needs

    Let us know exactly what elements of your migration you need to tweak

  • Get your preferences estimated

    We shall analyze your case and get back to you with a cost and a scope of work.

  • Migrate from RingCentral Engage Digital to Microsoft Dynamics all data

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your Microsoft Dynamics import

Our staff would be more than happy to run a customized migration if you have particular requirements.
Get a price estimation

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