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RingCentral Engage Digital to Jenny
migration service

Smooth , no special knowledge or programming required. A complete RingCentral Engage Digital to Jenny data migration software.

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Your best tool for RingCentral Engage Digital to Jenny data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Skip complex data audit and code development processes. Just choose customer info you need to transfer and start the transition immediately.
Easy migration
No specific knowledge or skill required. Just choose what data will go to the new system and observe the wonders happening.
Record completion
Transfer your help desk data in full to make certain that no ticket has lost vital customer support details.
Easy procedure

You don’t have to bother about coding or continuously watch each piece of info transferred.

Just attach both platforms, tick what you want to take to a new database and let the tool deal with the remainder.

Starting from the ticket requester to every comment author, your entire database will keep their initial data structure maintained.

You don’t have to worry that a part of the data will be lost and service quality will decrease. Everything will arrive where you expected.

Data safety is priority

Information is key which is why we designed a tool that will keep your information safe and sound.

Neither sophisticated electronic attacks nor physical disasters will touch your records in any way.

You control the process

Manage your customer data with our in-app data mapping solution. Pick what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.

Step-by-step instructions

If you are new to data migrations, worry not. Useful and intuitive on-screen instructions will help you move your information accurately.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Except producing great customer service, we always strive to develop our customer service.

As a team, we want you to have the friendly and helpful service, which is why we are constantly putting so much effort to enhance the general experience.


Reasons to use Help Desk Migration to switch from RingCentral Engage Digital to Jenny

Castle gates

Strong safety of your data

The migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to ensure that the records end up being in the right destinations in Jenny.

Next

When migrating your data from RingCentral Engage Digital to Jenny we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from RingCentral Engage Digital to Jenny

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from RingCentral Engage Digital to Jenny work

  • Prepare

    Sign up and go to our migration wizard.

  • Connect RingCentral Engage Digital

    Pick and link your RingCentral Engage Digital support desk with HDM.

  • Grant the right to access your Jenny account.

  • Describe your business needs

    Let us know exactly what components of your migration you would like to tweak

  • Get your needs estimated

    We shall investigate your application and send you with a price range and a scope of work.

  • Migrate from RingCentral Engage Digital to Jenny all data

    Move all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Jenny import

Our staff would be more than happy to run a personalized migration if you have particular needs.
Get a price estimation

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