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RingCentral Engage Digital to Issuetrak
migration service

Smooth , no special expertise or programming required. A complete RingCentral Engage Digital to Issuetrak data migration instrument.

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Your best tool for RingCentral Engage Digital to Issuetrak data migration

No need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Skip complex data audit and script development processes. Just pick what data you need to transfer and start the transition right away.
Simple migration
No tech knowledge or skill required. Just pick what data will go to the new solution and enjoy the wonders happening.
Record completion
Move your help desk records in full to make certain that no ticket is missing essential customer service details.
Effortless procedure

No need to worry about coding or constantly control each record transferred.

Just attach both platforms, tick what you need to take to a new database and let the Migration Wizard do the remainder.

From sender information to phone number connection, your entire database will keep their prior connections maintained.

You don’t have to worry that some info will be missing and service quality will degrade. Everything will be waiting for you where you expected.

Security is priority

You data is everything which is why we designed a tool that will keep your data intact.

Neither hackers will have access to your accounts nor physical disasters will touch your records in any way.

Record mapping

Pick information that will be moved by using our built-in data viewer.

From contacts to tickets to help center solutions, you will be able to select just about everything you might actually need.

Simple & effective

In only a couple of clicks you will be able to select the data arrangement, when it goes, and how.

Our developers considered customer experience as a priority and ensured that it will be possible to use the system to its fullest.

Great service first

Except producing great customer support services, we always aim to develop our customer service.

As a company, we want you to enjoy best possible service, which is why we are continuously making great strides to increase the general experience.


Reasons to use Help Desk Migration to switch from RingCentral Engage Digital to Issuetrak

Castle gates

Strong privacy of your information

The migration is completed by the machine over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to be sure that the records end up in the right destinations in Issuetrak.

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Retained association between object and people

When migrating your data from RingCentral Engage Digital to Issuetrak we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from RingCentral Engage Digital to Issuetrak

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from RingCentral Engage Digital to Issuetrak work

  • Prepare

    Register and go to our migration software.

  • Pick and connect your RingCentral Engage Digital support desk with HDM.

  • Grant the right to access your Issuetrak account.

  • Outline your requirements

    Let us know exactly what parts of your migration you need to fine-tune

  • Have your needs estimated

    We shall analyze your case and get back to you with a cost and a scope of work.

  • Migrate from RingCentral Engage Digital to Issuetrak all data

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Issuetrak import

Our staff would be more than happy to run a personalized migration in case you have specific requirements.
Get a price estimation

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