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RingCentral Engage Digital to Inmoment Customer Experience (CX)
migration service

Trouble-free , no special skill set or programming required. A complete RingCentral Engage Digital to Inmoment Customer Experience (CX) data migration instrument.

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The best RingCentral Engage Digital to Inmoment Customer Experience (CX) tool made for you

There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid complex data audit and script development processes. Just pick customer info you need to migrate and start the transition right away.
Effortless transition process
No special expertise required. Just pick what data will go to the new solution and observe the miracle happening.
Data structure maintenance
Migrate your help desk records in full to make certain that no ticket is missing vital customer service information.
Easy process

No need to worry about scripting or continuously control each record transferred.

Just attach both platforms, pick what you need to take to a new database and let the system deal with the remainder.

Starting from the ticket requester to every comment author, your entire database will keep their prior data structure intact.

You don’t have to worry that some info will be lost and service quality will degrade. Everything will be waiting for you where you expected.

Data safety is priority

You data is key which is why we developed a method that will keep your data untouched.

Neither hackers will have access to your accounts nor physical disasters will affect your records in any way.

Data mapping

Pick information that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base articles, you will be able to pick just about everything you might actually need.

Efficient out-of-the-box solution

In only a couple of clicks you will be able to pick what goes where, when it goes, and in what order.

Our tech engineers considered customer experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.

Customer service first

Except producing great customer support services, we always strive to improve our customer service.

As a company, we want you to enjoy friendly and helpful service, which is why we are always making great strides to enhance the general experience.


Why you should use Help Desk Migration to migrate data from RingCentral Engage Digital to Inmoment Customer Experience (CX)

Castle gates

Strong security of your information

The migration is conducted over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to be sure that the records end up in the right places in Inmoment Customer Experience (CX).

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Maintained connectivity between object and people

When migrating your records from RingCentral Engage Digital to Inmoment Customer Experience (CX) we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from RingCentral Engage Digital to Inmoment Customer Experience (CX)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from RingCentral Engage Digital to Inmoment Customer Experience (CX) work

  • Get ready

    Register and go to our migration wizard.

  • Pick and connect your RingCentral Engage Digital service desk with HDM.

  • Connect Inmoment Customer Experience (CX)

    Grant access to your Inmoment Customer Experience (CX) account.

  • Explain your requirements

    Let us understand precisely what components of your migration you need to modify

  • Get your requirements estimated

    We will analyze your application and get back to you with a total price and a scope of work.

  • Migrate from RingCentral Engage Digital to Inmoment Customer Experience (CX) all data

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your Inmoment Customer Experience (CX) import

Our team would be more than happy to perform a personalized migration in case you have particular requirements.
Get a price estimation

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