RingCentral Engage Digital to HESK
migration service
Effortless , no special know how or coding required. A complete RingCentral Engage Digital to HESK data migration instrument.
RingCentral Engage Digital to HESK
Your best tool for RingCentral Engage Digital to HESK data migration
No need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Avoid the platform analysis and script development processes. Simply choose the records you need to transfer and start the transition right away.Simple transition process
No tech expertise needed. Just pick what data will go to the target system and see the wonders happening.Record structure maintenance
Move your help desk data in full to make certain that no ticket is missing essential customer support details.Automated migration
Afraid that you’ll need special skills to migrate your customer service data? Worry not as we ensured that our tool user friendly as it can possibly be.
Connect the platforms, choose records, click ok, and you’re done!
Data maintenance
Your information comes unite , you can take our word.
Each email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction history.
Robust protection
Your information is behind impenetrable walls. Not even all our staff members can see your passwords or records.
You can rest assured that with HDM no data breaches are possible.
You’re in charge
Manage your customer data with our in-app data mapping solution. Select what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.
Step-by-step instructions
If this is your first migration, don’t worry. Helpful and intuitive on-screen instructions will help you move your information accurately.
You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer priority
As a data import service provider, we work to offer the most effective migration tool. Nevertheless, our prime concern is customer service.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to migrate data from RingCentral Engage Digital to HESK
Strong privacy of your data
The migration is done over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to migrate your support service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus letting you be sure that the data end up being in the right destinations in HESK.Next
Retained association between object and people
When migrating your data from RingCentral Engage Digital to HESK we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from RingCentral Engage Digital to HESK
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from RingCentral Engage Digital to HESK work
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Prepare
Start by preparing Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from RingCentral Engage Digital to HESK.
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Connect RingCentral Engage Digital
Complete the form with necessary credentials to permit our data migration tool to retrieve data from your current help desk.
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Connect HESK
Do the same action to integrate our service with the new help desk and thus make it possible to import the data.
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Select objects
Choose the data you need to migrate and set the ticket fields mapping, so the records could be transferred in line with your needs
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Migrate small amount of data
Test out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to HESK all data
When everything's tested out, choose a quiet time with the least load on the support staff and start migrating from RingCentral Engage Digital to HESK.
Your data is in good hands
We take the security of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional perform your HESK import
Our staff would be more than happy to perform a personalized migration in case you have specific needs.
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