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RingCentral Engage Digital to Helpy
migration service

Effortless , no special skill set or coding required. A complete RingCentral Engage Digital to Helpy data migration tool.

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Your best tool for RingCentral Engage Digital to Helpy data migration

No need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Avoid the platform analysis and tool development processes. Simply decide on customer info you need to move and set off with the transition when comfortable.
Simple transition process
No tech expertise needed. Just select what data will go to the target platform and observe the magic happening.
Record structure maintenance
Move your help desk info in full to make certain that no ticket has lost vital customer support details.
Effortless process

You don’t have to bother about coding or continuously control each piece of info transferred.

Just attach your source and target, pick what you want to migrate and allow the tool deal with the rest for you.

Data maintenance

Your information migrates unite , you can take our word.

Each email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction archive.

Robust protection

Your information is safe and sound with us. Not even all our team members can see your passwords or other information.

You can be sure that with HDM no data breaches are possible.

You’re in charge

Take complete control of your customer data with our internal data mapping solution. Choose what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.

Guided migration

If you are new to data migrations, don’t worry. Useful and intuitive on-screen instructions will help you move your information accurately.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a data import service provider, we aim to propose the most effective migration tool. Yet, our prime concern is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from RingCentral Engage Digital to Helpy

Castle gates

Strong privacy of your records

The migration is conducted over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you make sure that the data end up being in the right destinations in Helpy.

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Retained relation between object and people

When migrating your data from RingCentral Engage Digital to Helpy we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from RingCentral Engage Digital to Helpy

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from RingCentral Engage Digital to Helpy work

  • Prepare

    Sign-up and go to our migration service.

  • Connect RingCentral Engage Digital

    Opt and link your RingCentral Engage Digital support desk with HDM.

  • Give access to your Helpy account.

  • Express your business needs

    Let us know exactly what parts of your migration you would like to modify

  • Get your preferences estimated

    We shall research your application and get back to you with a total price and a scope of work.

  • Migrate from RingCentral Engage Digital to Helpy all data

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your Helpy import

Our staff would be more than happy to perform a personalized migration if you have particular demands.
Get a price estimation

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