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RingCentral Engage Digital to Help Scout
migration serviceHelp Desk Migration partner of Help Scout

Smooth , no special knowledge or programming required. A complete RingCentral Engage Digital to Help Scout data migration software.

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Your best tool for RingCentral Engage Digital to Help Scout data migration

No need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Skip complex data audit and code development processes. Simply pick customer info you need to move and set off with the transition right away.
Simple migration
No tech knowledge or skill required. Just choose what data will go to the target solution and observe the magic happening.
Record completion
Move your help desk records in full to ensure that no ticket has lost vital customer service information.
Effortless process

No need to worry about coding or constantly control each record moved.

Just link both platforms, pick what you want to migrate and allow the tool deal with the remainder.

Intact connections

From sender information to phone number connection, your entire database will keep their prior connections maintained.

You don’t have to worry that some info will be missing and service quality will degrade. Everything will be waiting for you how you left it.

Security is priority

You data is everything which is why we designed a tool that will keep your data safe and sound.

Neither hackers will have access to your accounts nor physical disasters will impact your data anyhow.

Record mapping

Choose records that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base articles, it will be possible to pick anything you might ever need.

Guided migration

If this is your first migration, there’s no need to be concerned. Helpful and simplified on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Great service first

Apart from producing great customer support services, we always aim to improve our customer service.

As a company, we want you to enjoy best possible service, which is why we are continuously making great strides to increase the core experience.


Reasons to use Help Desk Migration to switch from RingCentral Engage Digital to Help Scout

Castle gates

Strong privacy of your information

The migration is done over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to ensure that the data end up in the right places in Help Scout.

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Retained connection between object and people

When migrating your data from RingCentral Engage Digital to Help Scout we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from RingCentral Engage Digital to Help Scout

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from RingCentral Engage Digital to Help Scout work

  • Prepare

    Start off by setting up Agent profiles and all essential custom fields in the new help desk. Now, begin migrating your data from RingCentral Engage Digital to Help Scout.

  • Fill out the form with necessary credentials to permit our data migration tool to fetch records from your current help desk.

  • Connect Help Scout

    Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the data.

  • Choose objects

    Choose the information you need to migrate and set the ticket fields mapping, so the data could be transferred based upon your needs

  • Migrate limited amount of data

    Try our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Help Scout all data

    When everything's validated, find a quiet time with the least load on the support staff and begin migrating from RingCentral Engage Digital to Help Scout.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Help Scout import

Our staff would be more than happy to run a customized migration if you have particular requirements.
Get a price estimation

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