RingCentral Engage Digital to FirstOne HelpDesk
migration service
Smooth , no special know how or programming required. A complete RingCentral Engage Digital to FirstOne HelpDesk data migration tool.
RingCentral Engage Digital to FirstOne HelpDesk
Your best tool for RingCentral Engage Digital to FirstOne HelpDesk data migration
No need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Avoid complex data audit and tool development processes. Simply pick the records you need to transfer and set off with the transition immediately.Simple transition process
No tech expertise required. Just select what data will go to the target solution and see the wonders happening.Record structure maintenance
Move your help desk data in full to ensure that no ticket has lost critical customer service information.Simple and easy procedure
You don’t have to bother about scripting or continuously watch each record moved.
Just attach both platforms, choose what you want to take to a new database and let the tool deal with the remainder.
Preserved connections
From sender information to phone number connection, your entire database will keep their prior connections intact.
You don’t have to worry that a part of the records will be lost and service quality will decrease. Everything will be waiting for you how you expected.
Security is priority
You data is everything which is why we developed a tool that will keep your customer records untouched.
Neither sophisticated electronic attacks nor physical disasters will touch your data in any way.
Data mapping
Choose data that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to pick just about everything you might actually need.
Step-by-step instructions
If you are new to data migrations, don’t worry. Useful and insightful on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with terms and tech jargon.
Good service first
Apart from producing great customer support services, we always want to develop our customer service.
As a team, we want you to experience friendly and helpful service, which is why we are always making great strides to increase the general experience.
Reasons to use Help Desk Migration to migrate data from RingCentral Engage Digital to FirstOne HelpDesk
Strong privacy of your data
The migration is conducted over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to transfer your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus helping you to make sure that the data end up in the right places in FirstOne HelpDesk.Next
Retained link between object and people
When migrating your data from RingCentral Engage Digital to FirstOne HelpDesk we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from RingCentral Engage Digital to FirstOne HelpDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from RingCentral Engage Digital to FirstOne HelpDesk work
-
Prepare
Sign up and go to our migration wizard.
-
Connect RingCentral Engage Digital
Opt and connect your RingCentral Engage Digital service desk with HDM.
-
Link FirstOne HelpDesk
Give access to your FirstOne HelpDesk account.
-
Explain your needs
Let us know what aspects of your migration you need to fine-tune
-
Have your requirements estimated
We shall research your application and send you with a total price and a scope of tasks.
-
Migrate from RingCentral Engage Digital to FirstOne HelpDesk all data
Transfer all your customer support information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist perform your FirstOne HelpDesk import
Our staff would be more than happy to perform a customized migration if you have special requirements.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101
Help Desk Migration Checklist: Essential Steps You Should Take
Switching help desks may feel like walking into nothingness: you don’t know what to expect and what could go wrong. There are so many technical…
Data Migration 101
How Much Time Does Data Migration Take?
It’s a fact: sooner or later successful businesses grow and it means drastic changes in the workload organization. It’s connected with the growth of their…
Data Migration 101
How To Pick The Right Data Migration Tool
With so many data migration tools being released every year, picking one has become a task in itself. You have freeware options, paid solutions, custom-tailored…