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RingCentral Engage Digital to ConnectWise
migration service

Trouble-free , no special know how or programming required. A complete RingCentral Engage Digital to ConnectWise data migration software.

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The best RingCentral Engage Digital to ConnectWise tool made for you

There’s no need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid complex data audit and code development processes. Just decide on customer info you need to migrate and start the transition right away.
Easy transition process
No specific expertise required. Just choose what data will go to the new platform and observe the miracle happening.
Data structure maintenance
Transfer your help desk records in full to make sure that no ticket is missing vital customer support details.
Automated tool

Scared that you’ll have to use special skills to move your customer service data? Worry not as we ensured that our tool user friendly as it can possibly be.

Attach the platforms, pick data, click ok, and you’re done!

Intact connections

Starting from the ticket requester to every comment author, all you records will keep their previous connections untouched.

You don’t have to worry that some data will be missing and service quality will decrease. Everything will arrive how you expected.

Data safety is paramount

Information is everything which is why we created a system that will keep your information untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.

You’re in control

Manage your information with our in-app data mapper. Choose what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.

Efficient out-of-the-box solution

In only a couple of clicks it will be possible to pick the data arrangement, when it goes, and in what order.

Our developers took user experience as an essential factor and made sure that you will be able to use the system to its fullest.

Customer service first

Apart from providing great customer service, we always want to develop our customer service.

As a company, we want you to have the best possible service, which is why we are always putting so much effort to increase the general experience.


Why you should use Help Desk Migration to migrate data from RingCentral Engage Digital to ConnectWise

Castle gates

Strong safety of your information

The migration is completed by the machine over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to ensure that the records end up being in the right destinations in ConnectWise.

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Sustained connectivity between object and people

When migrating your records from RingCentral Engage Digital to ConnectWise we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from RingCentral Engage Digital to ConnectWise

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from RingCentral Engage Digital to ConnectWise work

  • Get ready

    Start off by creating Agent profiles and all essential custom fields in your new help desk. Now, get started on migrating your data from RingCentral Engage Digital to ConnectWise.

  • Connect RingCentral Engage Digital

    Fill in the form with necessary credentials to permit our data migration tool to access information from your current help desk.

  • Connect ConnectWise

    Do the same action to connect our service with the new help desk and thus make it possible to import the information.

  • Select objects

    Choose the records you need to migrate and set the ticket fields mapping, so the records could be transferred based upon your preferences

  • Migrate limited amount of data

    Try out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to ConnectWise all data

    When everything's validated, determine a quiet time with the least load on the support department and begin migrating from RingCentral Engage Digital to ConnectWise.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your ConnectWise import

Our team would be more than happy to perform a custom migration in case you have particular demands.
Get a price estimation

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