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RingCentral Engage Digital to Cention Contact Center
migration service

Smooth , no special know how or programming required. A complete RingCentral Engage Digital to Cention Contact Center data migration instrument.

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Your best tool for RingCentral Engage Digital to Cention Contact Center data migration

No need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Avoid complex data audit and script development processes. Simply decide on the records you need to transfer and set off with the transition immediately.
Effortless transition process
No special expertise required. Just pick what data will go to the target platform and see the wonders happening.
Record structure maintenance
Migrate your help desk records in full to make sure that no ticket is missing essential customer support information.
Automated migration

Scared that you’ll have to use special skills to migrate your customer service data? Don’t be as we ensured that our tool interface accessible as it can possibly be.

Link the help desks, pick data, click ok, and you’re done!

Starting from the ticket requester to every comment author, all you records will keep their initial connections untouched.

You don’t have to worry that some data will be missing and service quality will decrease. Everything will be waiting for you how you left it.

Data safety is paramount

Information is everything which is why we created a method that will keep your information safe and sound.

Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.

Data mapping

Select information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to select just about everything you might ever need.

Efficient out-of-the-box solution

In only a couple of buttons to press it will be possible to choose the data arrangement, when it starts, and how.

Our developers took customer experience as an essential factor and made sure that you will be able to use the system to its fullest.

Customer service first

Apart from providing great customer service, we always aim to improve our customer service.

As a company, we want you to have the best possible service, which is why we are constantly making great strides to increase the core experience.


Reasons to use Help Desk Migration to migrate data from RingCentral Engage Digital to Cention Contact Center

Castle gates

Strong security of your information

The migration is done over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to be sure that the data end up being in the right places in Cention Contact Center.

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Maintained relation between object and people

When migrating your data from RingCentral Engage Digital to Cention Contact Center we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from RingCentral Engage Digital to Cention Contact Center

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from RingCentral Engage Digital to Cention Contact Center work

  • Prepare

    Register and go to our migration wizard.

  • Choose and link your RingCentral Engage Digital service desk with HDM.

  • Give the right to access your Cention Contact Center account.

  • Outline your needs

    Let us understand precisely what elements of your migration you wish to adjust

  • Have your preferences estimated

    We will investigate your case and send you with a total price and a scope of tasks.

  • Migrate from RingCentral Engage Digital to Cention Contact Center everything

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Cention Contact Center import

Our staff would be more than happy to perform a custom migration in case you have specific demands.
Get a price estimation

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