RingCentral Engage Digital to Cention Contact Center
migration service
Smooth , no special know how or programming required. A complete RingCentral Engage Digital to Cention Contact Center data migration instrument.
RingCentral Engage Digital to Cention Contact Center
Your best tool for RingCentral Engage Digital to Cention Contact Center data migration
No need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Avoid complex data audit and script development processes. Simply decide on the records you need to transfer and set off with the transition immediately.Effortless transition process
No special expertise required. Just pick what data will go to the target platform and see the wonders happening.Record structure maintenance
Migrate your help desk records in full to make sure that no ticket is missing essential customer support information.Automated migration
Scared that you’ll have to use special skills to migrate your customer service data? Don’t be as we ensured that our tool interface accessible as it can possibly be.
Link the help desks, pick data, click ok, and you’re done!
Intact data links
Starting from the ticket requester to every comment author, all you records will keep their initial connections untouched.
You don’t have to worry that some data will be missing and service quality will decrease. Everything will be waiting for you how you left it.
Data safety is paramount
Information is everything which is why we created a method that will keep your information safe and sound.
Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.
Data mapping
Select information that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to select just about everything you might ever need.
Efficient out-of-the-box solution
In only a couple of buttons to press it will be possible to choose the data arrangement, when it starts, and how.
Our developers took customer experience as an essential factor and made sure that you will be able to use the system to its fullest.
Customer service first
Apart from providing great customer service, we always aim to improve our customer service.
As a company, we want you to have the best possible service, which is why we are constantly making great strides to increase the core experience.
Reasons to use Help Desk Migration to migrate data from RingCentral Engage Digital to Cention Contact Center
Strong security of your information
The migration is done over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to move your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus helping you to be sure that the data end up being in the right places in Cention Contact Center.Next
Maintained relation between object and people
When migrating your data from RingCentral Engage Digital to Cention Contact Center we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from RingCentral Engage Digital to Cention Contact Center
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from RingCentral Engage Digital to Cention Contact Center work
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Prepare
Register and go to our migration wizard.
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Link RingCentral Engage Digital
Choose and link your RingCentral Engage Digital service desk with HDM.
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Link Cention Contact Center
Give the right to access your Cention Contact Center account.
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Outline your needs
Let us understand precisely what elements of your migration you wish to adjust
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Have your preferences estimated
We will investigate your case and send you with a total price and a scope of tasks.
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Migrate from RingCentral Engage Digital to Cention Contact Center everything
Migrate all your customer service records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist perform your Cention Contact Center import
Our staff would be more than happy to perform a custom migration in case you have specific demands.
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