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RingCentral Engage Digital to C-Desk
migration service

Trouble-free , no special expertise or programming required. A complete RingCentral Engage Digital to C-Desk data migration software.

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The best RingCentral Engage Digital to C-Desk tool made for you

There’s no need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip complex data audit and code development processes. Just choose customer info you need to move and set off with the transition immediately.
Easy migration
No specific knowledge or skill required. Just choose what data will go to the new system and observe the magic happening.
Data completion
Transfer your help desk info in full to make sure that no ticket is missing vital customer support details.
Effortless procedure

No need to worry about scripting or constantly watch each piece of info transferred.

Just attach your source and target, pick what you need to migrate and let the system do the remainder.

Data dependency

Your customer data comes complete , you can take our word.

Each email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction history.

Data protected

Your customer data is behind thick walls. Not even all our team members can see your passwords or other information.

You can rest assured that with HDM no hacker attacks will take place.

You control the process

Manage your customer data with our internal data mapping solution. Choose what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.

Simple & effective

In only a couple of clicks it is possible to pick the data arrangement, when it starts, and in what order.

Our software considered customer experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.

Customer service as priority

As a migration service supplier, we strive to propose the most effective migration tool. Yet, our prime concern is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from RingCentral Engage Digital to C-Desk

Castle gates

Strong safety of your records

The migration is completed by the machine over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to ensure that the records end up being in the right destinations in C-Desk.

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Sustained association between object and people

When migrating your records from RingCentral Engage Digital to C-Desk we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from RingCentral Engage Digital to C-Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from RingCentral Engage Digital to C-Desk work

  • Get ready

    Sign-up and go to our migration wizard.

  • Select and link your RingCentral Engage Digital support desk with HDM.

  • Give access to your C-Desk account.

  • Describe your business needs

    Let us understand precisely what components of your migration you would like to modify

  • Get your preferences estimated

    We shall analyze your case and send you with a price and a scope of work.

  • Migrate from RingCentral Engage Digital to C-Desk all data

    Move all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your C-Desk import

Our team would be more than happy to run a custom migration in case you have particular needs.
Get a price estimation

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