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RingCentral Engage Digital to Buffer Reply
migration service

Effortless , no special skill set or programming required. A complete RingCentral Engage Digital to Buffer Reply data migration instrument.

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Your best tool for RingCentral Engage Digital to Buffer Reply data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Avoid complex data audit and script development processes. Simply pick the records you need to migrate and start the transition immediately.
Easy transition process
No specific expertise required. Just pick what data will go to the target solution and see the miracle happening.
Record structure maintenance
Transfer your help desk info in full to ensure that no ticket has lost vital customer service details.
Easy process

You don’t have to bother about coding or constantly watch each piece of info transferred.

Just attach your source and target, pick what you need to take to a new database and let the Migration Wizard do the remainder.

Data maintenance

Your customer info migrates unite and we mean it.

Each email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is safe and sound with us. Not even all our team members have see your credentials or records.

You can be certain with HDM no data breaches will take place.

You control the process

Manage your information with our in-app data mapper. Select what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.

Efficient out-of-the-box solution

In only a few buttons to press you will be able to choose what goes where, when it goes, and in what order.

Our tech engineers took customer experience as an essential factor and made sure that you will be able to use the system to its fullest.

Customer priority

As a data import service supplier, we work to propose the best possible migration tool. Nevertheless, our priority is customer service.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from RingCentral Engage Digital to Buffer Reply

Castle gates

Strong safety of your records

The migration is done over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to be sure that the data end up in the right destinations in Buffer Reply.

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Sustained association between object and people

When migrating your data from RingCentral Engage Digital to Buffer Reply we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from RingCentral Engage Digital to Buffer Reply

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from RingCentral Engage Digital to Buffer Reply work

  • Prepare

    Sign-up and go to our migration software.

  • Connect RingCentral Engage Digital

    Opt and connect your RingCentral Engage Digital support desk with HDM.

  • Connect Buffer Reply

    Grant access to your Buffer Reply account.

  • Explain your requirements

    Let us know what components of your migration you want to adjust

  • Have your requirements estimated

    We'll research your case and send you with a price range and a scope of work.

  • Migrate from RingCentral Engage Digital to Buffer Reply all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your Buffer Reply import

Our staff would be more than happy to perform a customized migration if you have particular requirements.
Get a price estimation

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