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RingCentral Engage Digital to AzureDesk
migration service

Extremely easy , no special know how or coding required. A complete RingCentral Engage Digital to AzureDesk data migration instrument.

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The best RingCentral Engage Digital to AzureDesk tool made for you

There’s no need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid the system analysis and script development processes. Simply decide on what data you need to migrate and set off with the transition immediately.
Effortless transition process
No special expertise needed. Just pick what data will go to the target platform and enjoy the miracle happening.
Data structure maintenance
Migrate your help desk records in full to make sure that no ticket is missing vital customer support details.
Automated tool

Scared that you’ll need special skills to migrate your customer service data? Worry not as we ensured that our tool interface is as easy to use as possible.

Connect the help desks, select data, click ok, and the migration is ready!

From sender information to phone number connection, all you records will keep their previous data structure untouched.

You don’t have to worry that some data will be lost and service quality will decrease. Everything will arrive where you expected.

Security is paramount

You data is key which is why we created a method that will keep your information intact.

Neither sophisticated electronic attacks nor physical disasters will affect your records in any way.

You control the process

Take complete control of your information with our internal data mapping solution. Choose what goes where, set priorities, and even discard the things you need, all within Migration Wizard.

Guided migration

If this is your first migration, worry not. Useful and intuitive on-screen instructions will help you migrate your information accurately.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Outside of providing great customer support services, we always want to improve our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are constantly putting so much effort to enhance the general experience.


Why you should use Help Desk Migration to migrate data from RingCentral Engage Digital to AzureDesk

Castle gates

Strong security of your information

The migration is performed over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you be sure that the data end up being in the right destinations in AzureDesk.

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Maintained connectivity between object and people

When migrating your records from RingCentral Engage Digital to AzureDesk we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from RingCentral Engage Digital to AzureDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from RingCentral Engage Digital to AzureDesk work

  • Get ready

    Register and go to our migration tool.

  • Choose and link your RingCentral Engage Digital support desk with HDM.

  • Give access to your AzureDesk account.

  • Detail your requirements

    Let us understand precisely what aspects of your migration you wish to fine-tune

  • Get your preferences estimated

    We will investigate your application and send you with a the overall cost and a scope of work.

  • Migrate from RingCentral Engage Digital to AzureDesk all data

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your AzureDesk import

Our team would be more than happy to perform a custom migration in case you have particular demands.
Get a price estimation

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