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Richmond ServiceDesk to Zoho Mail
migration service

Smooth , no special expertise or coding required. A complete Richmond ServiceDesk to Zoho Mail data migration instrument.

More details

Your best tool for Richmond ServiceDesk to Zoho Mail data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Skip the platform analysis and script development processes. Just choose what data you need to move and set off with the transition when comfortable.
Effortless migration
No special knowledge or skill needed. Just pick what data will go to the new system and enjoy the magic happening.
Record completion
Migrate your help desk records in full to make sure that no ticket has lost critical customer support details.
Easy procedure

No need to worry about coding or continuously control each record transferred.

Just link both platforms, pick what you need to migrate and allow the system deal with the rest for you.

Intact connections

From sender information to phone number connection, your entire database will keep their previous data structure intact.

You don’t have to worry that some info will be lost and service quality will degrade. Everything will be waiting for you where you left it.

Security is priority

You data is key which is why we developed a tool that will keep your data untouched.

Neither hackers will have access to your accounts nor physical disasters will impact your records anyhow.

Record mapping

Select information that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center articles, it will be possible to pick just about everything you might ever need.

Simple & effective

In just a few clicks it is possible to select what goes where, when it starts, and in what order.

Our software took user experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.

Customer service first

Apart from producing great customer support services, we always strive to develop our customer service.

As a company, we want you to enjoy friendly and helpful service, which is why we are constantly making great strides to increase the core experience.


Reasons to use Help Desk Migration to switch from Richmond ServiceDesk to Zoho Mail

Castle gates

Strong security of your information

The migration is carried out over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the records end up being in the right destinations in Zoho Mail.

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Maintained connection between object and people

When migrating your data from Richmond ServiceDesk to Zoho Mail we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Richmond ServiceDesk to Zoho Mail

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Richmond ServiceDesk to Zoho Mail work

  • Prepare

    Start off by creating Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from Richmond ServiceDesk to Zoho Mail.

  • Connect Richmond ServiceDesk

    Fill out the form with required credentials to make it possible for our data migration tool to retrieve information from your current help desk.

  • Connect Zoho Mail

    Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the records.

  • Select objects

    Choose the information you want to migrate and set the ticket fields mapping, so the data could be transferred based upon your needs

  • Migrate limited amount of data

    Try our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Zoho Mail all data

    Once everything's tested, find a quiet time with the minimal load on the support staff and start migrating from Richmond ServiceDesk to Zoho Mail.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Zoho Mail import

Our staff would be more than happy to run a custom migration if you have special needs.
Get a price estimation

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