Richmond ServiceDesk to Zendesk
migration service 
Smooth , no special knowledge or coding required. A complete Richmond ServiceDesk to Zendesk data migration tool.
Secure and Safe
Your passwords as well as records are safe with us and will be used for import only.Quick and Easy
Help Desk Migration does not require any special skills or knowledge to get started with the migration.Full & Precise
We've tackled all major peculiarities of different helpdesks to help you accurately and efficiently migrate large amounts of information
Strong security of your data
The migration is done over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to move your customer care to a new helpdesk without involving the IT departmentNext


Exceptional data mapping
Our service allows mapping standard and custom fields , thus letting you make sure that the records end up in the right destinations in Zendesk.Next
Maintained link between object and people
When migrating your data from Richmond ServiceDesk to Zendesk we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next

What you may migrate from Richmond ServiceDesk to Zendesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
How does data migration from Richmond ServiceDesk to Zendesk work
Prepare
Start by creating Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from Richmond ServiceDesk to Zendesk.
Connect Richmond ServiceDesk
Complete the form with requested credentials to make it possible for our data migration tool to retrieve data from your current help desk.
Link Zendesk
Do the same action to connect our service with the new help desk and thus make it possible to import the data.
Choose objects
Select the data you want to migrate and set the ticket fields mapping, so the data could be transferred in line with your preferences
Migrate small amount of data
Test out our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to Zendesk everything
When everything's tested, find a quiet time with the minimal load on the support department and begin migrating from Richmond ServiceDesk to Zendesk.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.
Price estimation
Automated Migration price
Have any questions?
Hear from our satisfied customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT