Richmond ServiceDesk to Zendesk
migration service
Smooth , no special knowledge or coding required. A complete Richmond ServiceDesk to Zendesk data migration tool.
Richmond ServiceDesk to Zendesk
Your best tool for Richmond ServiceDesk to Zendesk data migration
No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.Save on resources
Skip the platform analysis and tool development processes. Just choose what data you need to transfer and set off with the transition when comfortable.Effortless migration
No special knowledge or skill needed. Just select what data will go to the new system and enjoy the wonders happening.Record completion
Migrate your help desk data in full to make sure that no ticket has lost essential customer service details.Effortless process
You don’t have to bother about scripting or continuously control each record moved.
Just attach your source and target, choose what you need to migrate and allow the system do the remainder.
Data dependency
Your information migrates complete and we mean it.
Each email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction history.
Data protected
Your information is safe and sound with us. Not even all our staff members have see your passwords or other information.
You may rest assured that with HDM no data breaches will take place.
Record mapping
Select data that will be moved by using our built-in data viewer.
From contacts to tickets to help center solutions, it will be possible to select just about everything you might ever need.
Simple & effective
In just a few clicks it is possible to select the data arrangement, when it starts, and how.
Our software took customer experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.
Customer priority
As a migration service provider, we aim to offer the best possible migration tool. However, our prime concern is customer support quality.
Proven by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from Richmond ServiceDesk to Zendesk
Strong security of your data
The migration is done over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to move your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus letting you make sure that the records end up in the right destinations in Zendesk.Next
Maintained link between object and people
When migrating your data from Richmond ServiceDesk to Zendesk we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Richmond ServiceDesk to Zendesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Richmond ServiceDesk to Zendesk work
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Prepare
Start by creating Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from Richmond ServiceDesk to Zendesk.
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Connect Richmond ServiceDesk
Complete the form with requested credentials to make it possible for our data migration tool to retrieve data from your current help desk.
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Link Zendesk
Do the same action to connect our service with the new help desk and thus make it possible to import the data.
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Choose objects
Select the data you want to migrate and set the ticket fields mapping, so the data could be transferred in line with your preferences
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Migrate small amount of data
Test out our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to Zendesk everything
When everything's tested, find a quiet time with the minimal load on the support department and begin migrating from Richmond ServiceDesk to Zendesk.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your Zendesk import
Our staff would be more than happy to run a custom migration if you have specific needs.
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