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Richmond ServiceDesk to Web+Center
migration service

Extremely easy , no special skill set or coding required. A complete Richmond ServiceDesk to Web+Center data migration tool.

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The best Richmond ServiceDesk to Web+Center tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid the system analysis and tool development processes. Simply decide on the records you need to migrate and set off with the transition right away.
Effortless transition process
No special expertise needed. Just select what data will go to the target platform and see the miracle happening.
Data structure maintenance
Migrate your help desk records in full to make certain that no ticket has lost essential customer service details.
Simple and easy procedure

You don’t have to bother about scripting or continuously control each piece of info moved.

Just attach your source and target, tick what you need to take to a new database and allow the system do the remainder.

Data maintenance

Your information migrates unite and we mean it.

Each email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction history.

Robust protection

Your information is safe and sound with us. Not even all our staff members have see your credentials or other information.

You can be sure that with HDM no data breaches are possible.

You’re in control

Take complete control of your information with our in-app data mapping solution. Choose what goes where, set priorities, and even ditch the things you need, all with our Migration Wizard.

Efficient out-of-the-box solution

In just a few buttons to press it will be possible to choose what goes where, when it starts, and in what order.

Our developers took user experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.

Customer service as priority

As a data import service provider, we aim to offer the best possible migration tool. Nevertheless, our priority is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from Richmond ServiceDesk to Web+Center

Castle gates

Strong security of your information

The migration is completed by the machine over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you make sure that the data end up in the right destinations in Web+Center.

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Maintained association between object and people

When migrating your records from Richmond ServiceDesk to Web+Center we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Richmond ServiceDesk to Web+Center

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Richmond ServiceDesk to Web+Center work

  • Get ready

    Register and go to our migration service.

  • Connect Richmond ServiceDesk

    Choose and connect your Richmond ServiceDesk support desk with HDM.

  • Connect Web+Center

    Give access to your Web+Center account.

  • Outline your needs

    Let us know what parts of your migration you want to adjust

  • Get your preferences estimated

    We'll investigate your application and get back to you with a total price and a scope of tasks.

  • Migrate from Richmond ServiceDesk to Web+Center all data

    Move all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your Web+Center import

Our team would be more than happy to perform a personalized migration if you have specific demands.
Get a price estimation

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