Richmond ServiceDesk to WalkMe
migration service
Effortless , no special expertise or programming required. A complete Richmond ServiceDesk to WalkMe data migration instrument.
Richmond ServiceDesk to WalkMe
Your best tool for Richmond ServiceDesk to WalkMe data migration
No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.Save on resources
Skip complex data audit and script development processes. Just decide on what data you need to transfer and set off with the transition immediately.Simple migration
No tech knowledge or skill required. Just pick what data will go to the new platform and enjoy the wonders happening.Record completion
Move your help desk records in full to make sure that no ticket has lost vital customer support information.Automated migration
Scared that you’ll have to use advanced skills to move your customer service data? Don’t be as we ensured that our tool interface user friendly as possible.
Link the help desks, pick data, click ok, and the migration is ready!
Data dependency
Your customer info migrates complete , you can take our word.
Every email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction archive.
Data protected
Your customer data is safe and sound with us. Not even all our team members can access to your passwords or other information.
You can be sure that with HDM no data breaches will take place.
Record mapping
Select information that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to pick anything you might ever need.
Simple & effective
In only a few clicks it will be possible to select the data arrangement, when it starts, and in what order.
Our developers took customer experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.
Customer priority
As a migration service supplier, we work to propose the most effective migration tool. However, our prime concern is customer support quality.
As evident by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from Richmond ServiceDesk to WalkMe
Strong privacy of your information
The migration is completed by the machine over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to move your customer support to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus helping you to be sure that the records end up being in the right places in WalkMe.Next
Retained connection between object and people
When migrating your data from Richmond ServiceDesk to WalkMe we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Richmond ServiceDesk to WalkMe
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Richmond ServiceDesk to WalkMe work
-
Prepare
Register and go to our migration software.
-
Connect Richmond ServiceDesk
Select and link your Richmond ServiceDesk service desk with HDM.
-
Link WalkMe
Give access to your WalkMe account.
-
Express your needs
Let us know what components of your migration you want to modify
-
Get your requirements estimated
We will investigate your application and send you with a price and a scope of work.
-
Migrate from Richmond ServiceDesk to WalkMe all data
Move all your customer support records in a single push.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional run your WalkMe import
Our staff would be more than happy to run a custom migration if you have particular demands.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101
What is and Why You Should Do Data Mapping
If you’ve worked with data at least once in your life, you’ve probably heard about a process called data mapping. A necessary process that will…
Help Desk System Reviews
Is Open Source Help Desk Right for Your Business?
One of the most common questions that business owners ask themselves when choosing between a free and a paid version of the software is: "Why…
Help Desk System Reviews
Service Desk vs Help Desk: What’s the Difference?
Over the past couple of years, there has been a huge resurgence of all kinds of service desk tools. Many new products have appeared and…