Richmond ServiceDesk to Vivocha
migration service

Automated tool

Worried that you’ll need special skills to move your customer service data? Don’t be as we made sure that our tool is as easy to use as possible.

Attach the help desks, select records, click ok, and you’re done!

Intact data links

From sender information to phone number connection, your entire database will keep their previous connections intact.

You don’t have to worry that some records will be lost and service quality will decrease. Everything will arrive where you left it.

Security is priority

Information is everything which is why we developed a system that will keep your customer records intact.

Neither sophisticated electronic attacks nor physical disasters will touch your records anyhow.

You control the process

Take complete control of your customer data with our in-app data mapper. Select what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.

Efficient out-of-the-box solution

In just a couple of clicks you will be able to select what goes where, when it goes, and in what order.

Our tech engineers took customer experience as a priority and ensured that you will be able to use the system to its fullest.

Great service first

Outside of producing great customer service, we always strive to develop our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are always putting so much effort to improve the core experience.