Richmond ServiceDesk to Vision Helpdesk
migration service

Trouble-free , no special knowledge or programming required. A complete Richmond ServiceDesk to Vision Helpdesk data migration tool.

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Trustworthy and Reliable
Your passwords along with records are safe with us and will be used for import solely.
Fast and Easy
Help Desk Migration does not require any specific skills or knowledge to begin the the migration.
Complete & Precise
We've considered all key peculiarities of various helpdesks to let you accurately and efficiently migrate large volumes of information

Why you should use Help Desk Migration to switch from Richmond ServiceDesk to Vision Helpdesk

Strong safety of your information

The migration is carried out over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your support service to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to make sure that the records end up being in the right destinations in Vision Helpdesk.

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When migrating your records from Richmond ServiceDesk to Vision Helpdesk we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Richmond ServiceDesk to Vision Helpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from Richmond ServiceDesk to Vision Helpdesk work

  • Get ready

    Register and go to our migration wizard.

  • Select and link your Richmond ServiceDesk support desk with HDM.

  • Connect Vision Helpdesk

    Grant the right to access your Vision Helpdesk account.

  • Outline your requirements

    Let us know exactly what elements of your migration you need to tweak

  • Get your preferences estimated

    We shall research your case and get back to you with a total price and a scope of work.

  • Migrate from Richmond ServiceDesk to Vision Helpdesk everything

    Transfer all your customer support records in a single push.


Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.

Read our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
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Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your Vision Helpdesk import

Our team would be more than happy to run a customized migration in case you have special requirements.
Get a price estimation

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Help Desk Migration service


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