Richmond ServiceDesk to Vision Helpdesk
migration service
Trouble-free , no special knowledge or programming required. A complete Richmond ServiceDesk to Vision Helpdesk data migration tool.
Richmond ServiceDesk to Vision Helpdesk
The best Richmond ServiceDesk to Vision Helpdesk tool made for you
There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.Save on your time and money
Skip complex data audit and tool development processes. Just pick the records you need to move and start the transition immediately.Easy migration
No specific knowledge or skill required. Just select what data will go to the new solution and see the magic happening.Data completion
Transfer your help desk records in full to ensure that no ticket is missing critical customer support details.Easy process
No need to worry about scripting or constantly control each record transferred.
Just link both platforms, pick what you need to migrate and let the tool deal with the rest for you.
Intact connections
Starting from the ticket requester to every comment author, your entire database will keep their initial data structure untouched.
You don’t have to worry that some records will be missing and service quality will degrade. Everything will be waiting for you where you left it.
Data safety is priority
Information is key which is why we created a tool that will keep your customer records untouched.
Neither hackers will have access to your accounts nor physical disasters will affect your records anyhow.
Record mapping
Choose data that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center articles, you will be able to select just about everything you might ever need.
Simple & effective
In only a couple of clicks you will be able to choose what goes where, when it goes, and how.
Our developers took user experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.
Great service first
Apart from producing great customer service, we always strive to improve our customer service.
As a company, we want you to experience best possible service, which is why we are continuously making great strides to enhance the core experience.
Why you should use Help Desk Migration to switch from Richmond ServiceDesk to Vision Helpdesk
Strong safety of your information
The migration is carried out over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to transfer your support service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus helping you to make sure that the records end up being in the right destinations in Vision Helpdesk.Next
Sustained link between object and people
When migrating your records from Richmond ServiceDesk to Vision Helpdesk we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Richmond ServiceDesk to Vision Helpdesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Richmond ServiceDesk to Vision Helpdesk work
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Get ready
Register and go to our migration wizard.
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Link Richmond ServiceDesk
Select and link your Richmond ServiceDesk support desk with HDM.
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Connect Vision Helpdesk
Grant the right to access your Vision Helpdesk account.
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Outline your requirements
Let us know exactly what elements of your migration you need to tweak
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Get your preferences estimated
We shall research your case and get back to you with a total price and a scope of work.
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Migrate from Richmond ServiceDesk to Vision Helpdesk everything
Transfer all your customer support records in a single push.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert run your Vision Helpdesk import
Our team would be more than happy to run a customized migration in case you have special requirements.
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