Richmond ServiceDesk to VI Service Desk
migration service
Effortless , no special knowledge or coding required. A complete Richmond ServiceDesk to VI Service Desk data migration instrument.
Richmond ServiceDesk to VI Service Desk
Your best tool for Richmond ServiceDesk to VI Service Desk data migration
No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.Save on resources
Skip the platform analysis and script development processes. Just choose what data you need to transfer and start the transition when comfortable.Easy migration
No specific knowledge or skill needed. Just pick what data will go to the new system and enjoy the wonders happening.Record completion
Transfer your help desk data in full to make sure that no ticket has lost vital customer service details.Automated migration
Afraid that you’ll need advanced skills to move your info? Worry not as we ensured that our tool accessible as possible.
Link the help desks, select data, click ok, and the migration is ready!
Intact data links
From sender information to phone number connection, all you records will keep their prior connections maintained.
You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will arrive how you expected.
Security is paramount
You data is everything which is why we designed a method that will keep your information intact.
Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.
You control the process
Take complete control of your information with our internal data mapper. Pick what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.
Simple & effective
In just a few clicks it is possible to select the data arrangement, when it goes, and how.
Our developers took customer experience as a priority and made sure that it will be possible to use the system to its fullest.
Good service first
Outside of providing great customer support services, we always aim to develop our customer service.
As a team, we want you to have the best possible service, which is why we are always putting so much effort to enhance the general experience.
Reasons to use Help Desk Migration to switch from Richmond ServiceDesk to VI Service Desk
Strong safety of your data
The migration is carried out over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to move your customer support to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus letting you be sure that the records end up in the right destinations in VI Service Desk.Next
Sustained connection between object and people
When migrating your data from Richmond ServiceDesk to VI Service Desk we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Richmond ServiceDesk to VI Service Desk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Richmond ServiceDesk to VI Service Desk work
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Prepare
Sign up and go to our migration service.
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Connect Richmond ServiceDesk
Pick and connect your Richmond ServiceDesk support desk with HDM.
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Link VI Service Desk
Grant the right to access your VI Service Desk account.
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Express your needs
Let us know what parts of your migration you want to modify
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Have your needs estimated
We will investigate your case and send you with a price range and a scope of tasks.
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Migrate from Richmond ServiceDesk to VI Service Desk all data
Transfer all your customer support records in a single push.
Your data is in good hands
We take the security of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your VI Service Desk import
Our staff would be more than happy to run a custom migration if you have particular needs.
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