Richmond ServiceDesk to USU Valuemation (ITSDM)
migration service
Effortless , no special knowledge or coding required. A complete Richmond ServiceDesk to USU Valuemation (ITSDM) data migration instrument.
Secure and Reputable
Your passwords as well as records are safe with us and will be used for import only.Quick and Easy
Help Desk Migration does not require any special skills or knowledge to get started with the migration.Full & Precise
We've taken into account all significant peculiarities of different helpdesks to help you accurately and efficiently migrate massive volumes of data
Strong security of your records
The migration is carried out over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to transfer your customer support to a new helpdesk without involving the IT departmentNext


Advanced data mapping
Our service allows mapping standard and even custom fields , thus letting you be sure that the data end up in the right places in USU Valuemation (ITSDM).Next
Maintained connectivity between object and people
When migrating your data from Richmond ServiceDesk to USU Valuemation (ITSDM) we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next

What you may migrate from Richmond ServiceDesk to USU Valuemation (ITSDM)
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
How does data migration from Richmond ServiceDesk to USU Valuemation (ITSDM) work
Prepare
Sign-up and go to our migration service.
Connect Richmond ServiceDesk
Opt and connect your Richmond ServiceDesk service desk with HDM.
Connect USU Valuemation (ITSDM)
Grant access to your USU Valuemation (ITSDM) account.
Outline your needs
Let us know what parts of your migration you need to modify
Have your requirements estimated
We shall research your application and send you with a the overall cost and a scope of tasks.
Migrate from Richmond ServiceDesk to USU Valuemation (ITSDM) all data
Move all your customer service records in a single push.
Your data is in good hands
We take the security of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.
Price estimation
Automated Migration price
Have any questions?
Hear from our satisfied clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT