Richmond ServiceDesk to USU Smart Link
migration service
Effortless , no special know how or coding required. A complete Richmond ServiceDesk to USU Smart Link data migration tool.
Richmond ServiceDesk to USU Smart Link
Your best tool for Richmond ServiceDesk to USU Smart Link data migration
No need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Avoid the platform analysis and tool development processes. Simply pick what data you need to migrate and start the transition immediately.Simple transition process
No tech expertise needed. Just select what data will go to the target solution and enjoy the miracle happening.Record structure maintenance
Move your help desk info in full to make sure that no ticket has lost essential customer service details.Automated migration
Worried that you’ll need advanced skills to migrate your info? Worry not as we ensured that our tool is as easy to use as it can possibly be.
Link the platforms, select data, click ok, and you’re done!
Data maintenance
Your information migrates unite and we mean it.
Each email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction history.
Robust protection
Your information is safe and sound with us. Not even all our staff members have see your passwords or records.
You can be certain with HDM no data breaches are possible.
Data mapping
Select data that will be migrated by using our built-in data viewer.
From contacts to tickets to help center solutions, you will be able to pick just about everything you might ever need.
Efficient out-of-the-box solution
In just a few buttons to press you will be able to select the data arrangement, when it goes, and in what order.
Our tech engineers took user experience as a priority and made sure that you will be able to use the system to its fullest.
Customer priority
As a data import service provider, we aim to offer the best possible migration tool. However, our prime concern is customer service.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to migrate data from Richmond ServiceDesk to USU Smart Link
Strong privacy of your records
The migration is done over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to move your customer care to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus letting you make sure that the data end up in the right destinations in USU Smart Link.Next
Retained connectivity between object and people
When migrating your data from Richmond ServiceDesk to USU Smart Link we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Richmond ServiceDesk to USU Smart Link
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Richmond ServiceDesk to USU Smart Link work
-
Prepare
Sign-up and go to our migration service.
-
Connect Richmond ServiceDesk
Choose and connect your Richmond ServiceDesk support desk with HDM.
-
Link USU Smart Link
Grant access to your USU Smart Link account.
-
Explain your needs
Let us know what parts of your migration you want to adjust
-
Have your needs estimated
We shall research your application and send you with a the overall cost and a scope of tasks.
-
Migrate from Richmond ServiceDesk to USU Smart Link all data
Transfer all your customer service records in a single push.
Your data is in good hands
We take the security of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional perform your USU Smart Link import
Our staff would be more than happy to perform a custom migration if you have specific requirements.
Get a price estimation Blog Articles You Might Find Useful
Help Desk System Reviews
Service Desk vs Help Desk: What’s the Difference?
Over the past couple of years, there has been a huge resurgence of all kinds of service desk tools. Many new products have appeared and…
Help Desk System Reviews
Helpdesk with Chat: Easy Way to Better Customer Service
What sets your business apart from other companies who offer the same thing? The answer is quite simple: outstanding, timely customer service. Getting a response…
Data Migration 101
How to Get Started with Your Help Desk Migration Project Plan
First-class customer service is that one thing on which the whole business depends. Business owners of both small companies and large enterprises pay attention to…