Richmond ServiceDesk to Trakdesk
migration service
Trouble-free , no special know how or coding required. A complete Richmond ServiceDesk to Trakdesk data migration software.
Richmond ServiceDesk to Trakdesk
The best Richmond ServiceDesk to Trakdesk tool made for you
There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Avoid the system analysis and code development processes. Simply decide on customer info you need to move and set off with the transition when comfortable.Simple transition process
No tech expertise needed. Just choose what data will go to the target platform and observe the magic happening.Data structure maintenance
Move your help desk records in full to make certain that no ticket has lost essential customer service details.Simple and easy procedure
No need to worry about scripting or continuously watch each piece of info transferred.
Just link both platforms, choose what you want to take to a new database and let the system deal with the remainder.
Preserved connections
From sender information to phone number connection, all you records will keep their prior connections untouched.
You don’t have to worry that some info will be lost and service quality will decrease. Everything will arrive where you left it.
Security is paramount
Information is everything which is why we created a tool that will keep your data intact.
Neither sophisticated electronic attacks nor physical disasters will touch your records anyhow.
You’re in control
Take complete control of your information with our in-app data mapper. Choose what goes where, set priorities, and even discard the things you need, all within Migration Wizard.
Step-by-step instructions
If this is your first migration, there’s no need to be concerned. Useful and insightful on-screen instructions will help you migrate your information accurately.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Great service first
Outside of providing great customer service, we always want to develop our customer service.
As a company, we want you to enjoy friendly and helpful service, which is why we are always putting so much effort to improve the core experience.
Why you should use Help Desk Migration to migrate data from Richmond ServiceDesk to Trakdesk
Strong privacy of your information
The migration is carried out over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to migrate your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus letting you ensure that the data end up in the right destinations in Trakdesk.Next
Retained relation between object and people
When migrating your records from Richmond ServiceDesk to Trakdesk we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Richmond ServiceDesk to Trakdesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Richmond ServiceDesk to Trakdesk work
Get ready
Register and go to our migration tool.
Connect Richmond ServiceDesk
Choose and connect your Richmond ServiceDesk support desk with HDM.
Link Trakdesk
Give the right to access your Trakdesk account.
Express your business needs
Let us know exactly what parts of your migration you want to tweak
Have your preferences estimated
We shall analyze your application and send you with a cost and a scope of work.
Migrate from Richmond ServiceDesk to Trakdesk everything
Move all your customer service information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet an expert perform your Trakdesk import
Our team would be more than happy to perform a personalized migration if you have specific demands.
Get a price estimationBlog Articles You Might Find Useful
Help Desk System Reviews
What is a Support Ticket & How To Use One
There are so many terms when it comes to customer support software that often, even we get puzzled. We’ve already covered what help desk soft …
Data Migration 101, Success Stories 🎉
Best Practices For Your Data Migration As Learned From Our Customers
Data migration can be a challenging process, especially when done for the first time. Initially, it can be difficult because of the unawareness of a …
Help Desk System Reviews
3 Reasons to Switch from Self to Cloud Hosted osTicket Help Desk
The advantages of cloud technologies encourage companies to choose cloud hosted osTicket help desk to the on-premise version. Here are some of the strongest arguments …