Richmond ServiceDesk to TOPdesk
migration service
Effortless , no special expertise or programming required. A complete Richmond ServiceDesk to TOPdesk data migration instrument.
Richmond ServiceDesk to TOPdesk
Your best tool for Richmond ServiceDesk to TOPdesk data migration
No need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Skip complex data audit and script development processes. Simply decide on customer info you need to transfer and start the transition right away.Simple migration
No tech knowledge or skill required. Just pick what data will go to the target platform and observe the wonders happening.Record completion
Move your help desk info in full to ensure that no ticket is missing critical customer support details.Easy procedure
You don’t have to bother about coding or constantly watch each record transferred.
Just attach your source and target, pick what you want to take to a new database and let the Migration Wizard do the remainder.
Data dependency
Your customer info comes unite , you can take our word.
Each email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction history.
Data protected
Your customer data is behind impenetrable walls. Not even all our employees can see your passwords or records.
You can rest assured that with HDM no hacker attacks are possible.
Record mapping
Choose information that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center solutions, you will be able to pick just about everything you might actually need.
Step-by-step instructions
If you are new to data migrations, worry not. Helpful and simplified on-screen prompts will help you move your information accurately.
There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer priority
As a migration service supplier, we work to deliver the most effective migration tool. Yet, our prime concern is customer service.
As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to switch from Richmond ServiceDesk to TOPdesk
Strong privacy of your records
The migration is completed by the machine over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to transfer your support service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus helping you to be sure that the data end up being in the right destinations in TOPdesk.Next
Retained connectivity between object and people
When migrating your data from Richmond ServiceDesk to TOPdesk we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Richmond ServiceDesk to TOPdesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Richmond ServiceDesk to TOPdesk work
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Prepare
Start with setting up Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from Richmond ServiceDesk to TOPdesk.
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Connect Richmond ServiceDesk
Complete the form with requested credentials to permit our data migration tool to retrieve data from your current help desk.
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Connect TOPdesk
Do the same action to connect our service with the new help desk and thus make it possible to import the records.
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Select objects
Select the records you need to migrate and set the ticket fields mapping, so the records could be moved in line with your preferences
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Migrate small amount of data
Try our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to TOPdesk everything
When everything's validated, find a quiet time with the least load on the support team and start migrating from Richmond ServiceDesk to TOPdesk.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional run your TOPdesk import
Our staff would be more than happy to run a customized migration in case you have special demands.
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