Richmond ServiceDesk to Teamwork Desk
migration service

Extremely easy , no special know how or programming required. A complete Richmond ServiceDesk to Teamwork Desk data migration tool.

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Secure and Safe
Your passwords along with data are safe with us and will be used for import solely.
Quick and Understandable
Help Desk Migration does not require any special competencies or knowledge to begin the the migration.
Full & Accurate
We've handled all major peculiarities of various helpdesks to let you accurately and efficiently migrate massive amounts of data

Why you should use Help Desk Migration to migrate data from Richmond ServiceDesk to Teamwork Desk

Strong security of your data

The migration is done over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your customer service to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to make sure that the data end up in the right places in Teamwork Desk.

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Maintained association between object and people

When migrating your records from Richmond ServiceDesk to Teamwork Desk we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Richmond ServiceDesk to Teamwork Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from Richmond ServiceDesk to Teamwork Desk work

  • Get ready

    Start by setting up Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from Richmond ServiceDesk to Teamwork Desk.

  • Fill out the form with requested credentials to permit our data migration tool to fetch information from your current help desk.

  • Connect Teamwork Desk

    Do the same action to connect our service with the new help desk and thereby make it possible to import the records.

  • Choose objects

    Choose the records you need to migrate and set the ticket fields mapping, so the records could be transferred in line with your preferences

  • Migrate small amount of data

    Try out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Teamwork Desk all data

    Once everything's tested out, determine a quiet time with the minimal load on the support department and begin migrating from Richmond ServiceDesk to Teamwork Desk.


Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.

Go through our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
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During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
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Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your Teamwork Desk import

Our team would be more than happy to perform a customized migration in case you have particular needs.
Get a price estimation

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Help Desk Migration service


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