Richmond ServiceDesk to Talkus
migration service
Extremely easy , no special knowledge or programming required. A complete Richmond ServiceDesk to Talkus data migration software.
Richmond ServiceDesk to Talkus
The best Richmond ServiceDesk to Talkus tool made for you
There’s no need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.Save on your time and money
Skip complex data audit and code development processes. Just decide on what data you need to transfer and start the transition when comfortable.Effortless migration
No special knowledge or skill required. Just choose what data will go to the new platform and enjoy the wonders happening.Data completion
Migrate your help desk data in full to make sure that no ticket has lost critical customer service information.Automated tool
Afraid that you’ll have to use advanced skills to move your info? Don’t be as we made sure that our tool simple to use as possible.
Attach the platforms, choose data, click ok, and the migration is ready!
Intact connections
Starting from the ticket requester to every comment author, all you records will keep their prior data structure untouched.
You don’t have to worry that some data will be lost and service quality will degrade. Everything will arrive how you expected.
Data safety is paramount
You data is key which is why we created a system that will keep your information intact.
Neither hackers will have access to your accounts nor physical disasters will touch your data in any way.
You’re in control
Manage your information with our internal data mapping solution. Choose what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.
Step-by-step instructions
If this is your first migration, worry not. Useful and simplified on-screen instructions will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with terms and tech jargon.
Customer service first
Except providing great customer support services, we always aim to develop our customer service.
As a company, we want you to have the friendly and helpful service, which is why we are continuously putting so much effort to increase the general experience.
Why you should use Help Desk Migration to switch from Richmond ServiceDesk to Talkus
Strong security of your data
The migration is done over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to move your customer support to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus helping you to ensure that the records end up in the right places in Talkus.Next
Maintained link between object and people
When migrating your records from Richmond ServiceDesk to Talkus we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Richmond ServiceDesk to Talkus
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Richmond ServiceDesk to Talkus work
Get ready
Sign up and go to our migration wizard.
Connect Richmond ServiceDesk
Select and connect your Richmond ServiceDesk service desk with HDM.
Connect Talkus
Grant the right to access your Talkus account.
Clarify your business needs
Let us understand precisely what components of your migration you want to modify
Get your preferences estimated
We'll investigate your application and get back to you with a price range and a scope of tasks.
Migrate from Richmond ServiceDesk to Talkus all data
Migrate all your customer support information in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet a pro run your Talkus import
Our team would be more than happy to run a custom migration if you have special demands.
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