Richmond ServiceDesk to SupportBee
migration service
Smooth , no special know how or coding required. A complete Richmond ServiceDesk to SupportBee data migration tool.
Trustworthy and Safe
Your passwords as well as data are safe with us and will be used for import only.Fast and Understandable
Help Desk Migration does not require any specific competencies or knowledge to get started with the migration.Complete & Accurate
We've tackled all major peculiarities of different helpdesks to let you accurately and efficiently migrate large loads of data
Strong safety of your data
The migration is completed by the machine over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to move your customer service to a new helpdesk without involving the IT departmentNext


Exceptional data mapping
Our service allows mapping standard and custom fields , thus letting you make sure that the records end up in the right places in SupportBee.Next
Sustained association between object and people
When migrating your data from Richmond ServiceDesk to SupportBee we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next

What you may migrate from Richmond ServiceDesk to SupportBee
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
How does data migration from Richmond ServiceDesk to SupportBee work
Prepare
Start by creating Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from Richmond ServiceDesk to SupportBee.
Link Richmond ServiceDesk
Fill out the form with requested credentials to make it possible for our data migration tool to retrieve data from your current help desk.
Connect SupportBee
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the records.
Select objects
Select the records you need to migrate and set the ticket fields mapping, so the data could be moved based upon your preferences
Migrate limited amount of data
Test out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to SupportBee everything
When everything's validated, determine a quiet time with the minimal load on the support team and start migrating from Richmond ServiceDesk to SupportBee.
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.
Price estimation
Automated Migration price
Have any questions?
Hear from our satisfied customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT