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Richmond ServiceDesk to Spiceworks
migration service

Smooth , no special know how or coding required. A complete Richmond ServiceDesk to Spiceworks data migration instrument.

More details

Your best tool for Richmond ServiceDesk to Spiceworks data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Avoid the platform analysis and script development processes. Just decide on the records you need to transfer and set off with the transition right away.
Effortless transition process
No special expertise needed. Just pick what data will go to the new platform and see the wonders happening.
Record structure maintenance
Migrate your help desk records in full to make certain that no ticket is missing vital customer service details.
Automated migration

Scared that you’ll need special skills to move your info? Worry not as we ensured that our tool interface is as easy to use as it can possibly be.

Link the help desks, select data, click ok, and you’re done!

Data maintenance

Your information comes complete and we mean it.

Each email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction history.

Robust protection

Your information is behind impenetrable walls. Not even all our team members have see your passwords or other information.

You can rest assured that with HDM no hacker attacks will take place.

Data mapping

Pick information that will be moved by using our built-in data viewer.

From contacts to tickets to help center solutions, it will be possible to pick just about everything you might actually need.

Efficient out-of-the-box solution

In just a couple of clicks it will be possible to choose the data arrangement, when it starts, and in what order.

Our software considered customer experience as an essential factor and made sure that you will be able to use the system to its fullest.

Customer priority

As a data import service provider, we work to propose the best possible migration tool. Nevertheless, our prime concern is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from Richmond ServiceDesk to Spiceworks

Castle gates

Strong security of your information

The migration is completed by the machine over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the records end up in the right destinations in Spiceworks.

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Maintained relation between object and people

When migrating your data from Richmond ServiceDesk to Spiceworks we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Richmond ServiceDesk to Spiceworks

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Richmond ServiceDesk to Spiceworks work

  • Prepare

    Start off by preparing Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from Richmond ServiceDesk to Spiceworks.

  • Connect Richmond ServiceDesk

    Complete the form with required credentials to permit our data migration tool to retrieve records from your current help desk.

  • Do the same action to connect our service with the new help desk and thus make it possible to import the data.

  • Select objects

    Select the records you need to migrate and set the ticket fields mapping, so the records could be transferred according to your needs

  • Migrate small amount of data

    Try out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Spiceworks everything

    Once everything's tested, choose a quiet time with the minimal load on the support staff and begin migrating from Richmond ServiceDesk to Spiceworks.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Spiceworks import

Our staff would be more than happy to perform a personalized migration in case you have particular demands.
Get a price estimation

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