Richmond ServiceDesk to Spiceworks
migration service

Smooth , no special know how or coding required. A complete Richmond ServiceDesk to Spiceworks data migration instrument.

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Secure and Reliable
Your passwords as well as data are safe with us and will be used for import only.
Quick and Understandable
Help Desk Migration does not require any special competencies or knowledge to get started with the migration.
Full & Accurate
We've tackled all key peculiarities of different helpdesks to let you accurately and efficiently migrate large loads of information

Reasons to use Help Desk Migration to migrate data from Richmond ServiceDesk to Spiceworks

Strong security of your information

The migration is completed by the machine over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your support service to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the records end up in the right destinations in Spiceworks.

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Maintained relation between object and people

When migrating your data from Richmond ServiceDesk to Spiceworks we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Richmond ServiceDesk to Spiceworks

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from Richmond ServiceDesk to Spiceworks work

  • Prepare

    Start off by preparing Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from Richmond ServiceDesk to Spiceworks.

  • Connect Richmond ServiceDesk

    Complete the form with required credentials to permit our data migration tool to retrieve records from your current help desk.

  • Do the same action to connect our service with the new help desk and thus make it possible to import the data.

  • Select objects

    Select the records you need to migrate and set the ticket fields mapping, so the records could be transferred according to your needs

  • Migrate small amount of data

    Try out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Spiceworks everything

    Once everything's tested, choose a quiet time with the minimal load on the support staff and begin migrating from Richmond ServiceDesk to Spiceworks.


Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.

Go through our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
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During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
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Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Spiceworks import

Our staff would be more than happy to perform a personalized migration in case you have particular demands.
Get a price estimation

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Help Desk Migration service


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