Richmond ServiceDesk to Snappy
migration service
Smooth , no special expertise or programming required. A complete Richmond ServiceDesk to Snappy data migration instrument.
Richmond ServiceDesk to Snappy
Your best tool for Richmond ServiceDesk to Snappy data migration
No need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.Save on resources
Skip complex data audit and script development processes. Just pick customer info you need to transfer and start the transition when comfortable.Effortless migration
No special knowledge or skill required. Just pick what data will go to the new solution and observe the wonders happening.Record completion
Migrate your help desk records in full to ensure that no ticket is missing vital customer support details.Automated migration
Scared that you’ll have to use special skills to move your customer service data? Worry not as we ensured that our tool simple to use as it can possibly be.
Attach the platforms, pick data, click ok, and you’re done!
Data dependency
Your customer info comes complete , you can take our word.
Each email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction history.
Data protected
Your customer data is behind impenetrable walls. Not even all our team members can see your passwords or records.
You may rest assured that with HDM no data breaches are possible.
You’re in charge
Manage your information with our in-app data mapper. Select what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.
Guided migration
If this is your first migration, don’t worry. Helpful and simplified on-screen instructions will help you move your information accurately.
There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer priority
As a migration service supplier, we work to propose the most effective migration tool. Yet, our prime concern is customer service.
Proven by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from Richmond ServiceDesk to Snappy
Strong security of your information
The migration is done over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to transfer your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus helping you to be sure that the records end up being in the right destinations in Snappy.Next
Maintained link between object and people
When migrating your data from Richmond ServiceDesk to Snappy we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Richmond ServiceDesk to Snappy
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Richmond ServiceDesk to Snappy work
Prepare
Register and go to our migration wizard.
Link Richmond ServiceDesk
Select and link your Richmond ServiceDesk support desk with HDM.
Link Snappy
Grant the right to access your Snappy account.
Describe your business needs
Let us know what elements of your migration you wish to adjust
Have your requirements estimated
We will research your case and get back to you with a cost and a scope of work.
Migrate from Richmond ServiceDesk to Snappy all data
Move all your customer service information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet a specialist run your Snappy import
Our staff would be more than happy to run a customized migration in case you have particular requirements.
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