Richmond ServiceDesk to SmarterTrack
migration service
Effortless , no special know how or coding required. A complete Richmond ServiceDesk to SmarterTrack data migration software.
Secure and Reputable
Your passwords as well as data are safe with us and will be used for import only.Quick and Understandable
Help Desk Migration does not require any special competencies or knowledge to get started with the migration.Full & Accurate
We've taken into account all significant peculiarities of different helpdesks to help you accurately and efficiently migrate large loads of information
Strong security of your records
The migration is done over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to move your customer support to a new helpdesk without involving the IT departmentNext


Advanced data mapping
Our service allows mapping standard and even custom fields , thus letting you ensure that the records end up in the right destinations in SmarterTrack.Next
Maintained link between object and people
When migrating your data from Richmond ServiceDesk to SmarterTrack we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next

What you may migrate from Richmond ServiceDesk to SmarterTrack
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
How does data migration from Richmond ServiceDesk to SmarterTrack work
Prepare
Sign-up and go to our migration service.
Connect Richmond ServiceDesk
Pick and connect your Richmond ServiceDesk support desk with HDM.
Link SmarterTrack
Grant the right to access your SmarterTrack account.
Describe your business needs
Let us know what components of your migration you wish to modify
Get your needs estimated
We'll research your application and send you with a the overall cost and a scope of work.
Migrate from Richmond ServiceDesk to SmarterTrack all data
Move all your customer support information in a single push.
Your data is in good hands
We take the security of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.
Price estimation
Automated Migration price
Have any questions?
Hear from our satisfied clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT