Richmond ServiceDesk to SimplyDesk
migration service
Extremely easy , no special skill set or programming required. A complete Richmond ServiceDesk to SimplyDesk data migration instrument.
Richmond ServiceDesk to SimplyDesk
The best Richmond ServiceDesk to SimplyDesk tool made for you
There’s no need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.Save on your time and money
Avoid complex data audit and script development processes. Just decide on what data you need to move and set off with the transition when comfortable.Simple transition process
No tech expertise required. Just pick what data will go to the new platform and enjoy the magic happening.Data structure maintenance
Move your help desk info in full to make sure that no ticket has lost vital customer service details.Automated tool
Worried that you’ll have to use advanced skills to move your info? Worry not as we made sure that our tool interface accessible as it can possibly be.
Attach the help desks, choose records, click ok, and you’re done!
Data maintenance
Your customer data migrates complete and we mean it.
Each email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction history.
Robust protection
Your customer data is safe and sound with us. Not even all our team members have see your credentials or other information.
You may be sure that with HDM no hacker attacks will take place.
You control the process
Take complete control of your customer data with our in-app data mapper. Pick what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.
Efficient out-of-the-box solution
In only a few clicks it will be possible to select what goes where, when it starts, and how.
Our developers considered customer experience as a priority and ensured that you will be able to use the system to its fullest.
Customer service as priority
As a data import service supplier, we work to propose the best possible migration tool. However, our priority is customer support quality.
Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to migrate data from Richmond ServiceDesk to SimplyDesk
Strong privacy of your records
The migration is completed by the machine over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to move your customer care to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and even custom fields , thus helping you to be sure that the records end up in the right destinations in SimplyDesk.Next
Retained link between object and people
When migrating your records from Richmond ServiceDesk to SimplyDesk we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Richmond ServiceDesk to SimplyDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Richmond ServiceDesk to SimplyDesk work
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Get ready
Sign-up and go to our migration wizard.
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Connect Richmond ServiceDesk
Pick and connect your Richmond ServiceDesk support desk with HDM.
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Connect SimplyDesk
Give the right to access your SimplyDesk account.
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Outline your business needs
Let us understand precisely what aspects of your migration you need to tweak
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Have your needs estimated
We will investigate your application and send you with a price and a scope of work.
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Migrate from Richmond ServiceDesk to SimplyDesk all data
Transfer all your customer support records in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro perform your SimplyDesk import
Our team would be more than happy to perform a custom migration if you have particular demands.
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