Richmond ServiceDesk to Sightcall
migration service

Extremely easy , no special knowledge or coding required. A complete Richmond ServiceDesk to Sightcall data migration instrument.

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Secure and Reputable
Your passwords along with records are safe with us and will be used for import only.
Quick and Easy
Help Desk Migration does not require any special skills or knowledge to get started with the migration.
Full & Precise
We've handled all significant peculiarities of different helpdesks to let you accurately and efficiently migrate massive volumes of data

Why you should use Help Desk Migration to switch from Richmond ServiceDesk to Sightcall

Strong security of your records

The migration is performed over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your support service to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you be sure that the data end up in the right places in Sightcall.

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Maintained connectivity between object and people

When migrating your records from Richmond ServiceDesk to Sightcall we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Richmond ServiceDesk to Sightcall

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from Richmond ServiceDesk to Sightcall work

  • Get ready

    Sign-up and go to our migration service.

  • Choose and connect your Richmond ServiceDesk service desk with HDM.

  • Connect Sightcall

    Give access to your Sightcall account.

  • Detail your needs

    Let us know exactly what aspects of your migration you want to modify

  • Get your requirements estimated

    We shall investigate your application and send you with a price range and a scope of work.

  • Migrate from Richmond ServiceDesk to Sightcall everything

    Transfer all your customer support records in a single push.


Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.

Check out our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
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Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your Sightcall import

Our team would be more than happy to run a customized migration in case you have specific requirements.
Get a price estimation

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Help Desk Migration service


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