Richmond ServiceDesk to Sightcall
migration service
Extremely easy , no special knowledge or coding required. A complete Richmond ServiceDesk to Sightcall data migration instrument.
Richmond ServiceDesk to Sightcall
The best Richmond ServiceDesk to Sightcall tool made for you
There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.Save on your time and money
Skip the system analysis and script development processes. Simply pick customer info you need to transfer and set off with the transition when comfortable.Effortless migration
No special knowledge or skill needed. Just pick what data will go to the target solution and observe the wonders happening.Data completion
Migrate your help desk info in full to ensure that no ticket is missing essential customer service information.Automated tool
Worried that you’ll need special skills to migrate your info? Don’t be as we made sure that our tool interface is as easy to use as possible.
Link the platforms, choose data, click ok, and the migration is ready!
Data dependency
Your information comes unite and we mean it.
Every email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction archive.
Data protected
Your information is behind thick walls. Not even all our staff members have access to your credentials or other information.
You can rest assured that with HDM no hacker attacks are possible.
Record mapping
Choose information that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base articles, it will be possible to pick anything you might actually need.
Simple & effective
In just a couple of buttons to press you will be able to pick what goes where, when it starts, and in what order.
Our software considered user experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.
Customer service as priority
As a migration service provider, we work to offer the best possible migration tool. Yet, our priority is customer support quality.
As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to switch from Richmond ServiceDesk to Sightcall
Strong security of your records
The migration is performed over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to transfer your support service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and even custom fields , thus letting you be sure that the data end up in the right places in Sightcall.Next
Maintained connectivity between object and people
When migrating your records from Richmond ServiceDesk to Sightcall we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Richmond ServiceDesk to Sightcall
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Richmond ServiceDesk to Sightcall work
-
Get ready
Sign-up and go to our migration service.
-
Link Richmond ServiceDesk
Choose and connect your Richmond ServiceDesk service desk with HDM.
-
Connect Sightcall
Give access to your Sightcall account.
-
Detail your needs
Let us know exactly what aspects of your migration you want to modify
-
Get your requirements estimated
We shall investigate your application and send you with a price range and a scope of work.
-
Migrate from Richmond ServiceDesk to Sightcall everything
Transfer all your customer support records in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro run your Sightcall import
Our team would be more than happy to run a customized migration in case you have specific requirements.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101
Help Desk Migration vs Salesforce Migration Tool: Which Matches Your Goals Better?
If you haven’t already started evaluating alternatives for your Desk help desk, then it’s just about time to give it a thought. Chances are high…
Data Migration 101
10 Data Migration Mistakes You Should Totally Avoid
We’ve done hundreds of migrations over the past couple of years and we know what issues many people tend to repeat. Hence why we decided…
Data Migration 101
What is and Why You Should Do Data Mapping
If you’ve worked with data at least once in your life, you’ve probably heard about a process called data mapping. A necessary process that will…