Richmond ServiceDesk to ServiceNow
migration service
Trouble-free , no special skill set or coding required. A complete Richmond ServiceDesk to ServiceNow data migration tool.
Richmond ServiceDesk to ServiceNow
The best Richmond ServiceDesk to ServiceNow tool made for you
There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.Save on your time and money
Avoid the system analysis and tool development processes. Simply pick the records you need to transfer and set off with the transition immediately.Easy transition process
No specific expertise needed. Just select what data will go to the target solution and see the wonders happening.Data structure maintenance
Transfer your help desk info in full to ensure that no ticket is missing critical customer service information.Automated tool
Worried that you’ll need special skills to migrate your info? Don’t be as we made sure that our tool interface user friendly as it can possibly be.
Link the platforms, choose records, click ok, and you’re done!
Intact connections
From sender information to phone number connection, your entire database will keep their prior connections maintained.
You don’t have to worry that a part of the data will be lost and service quality will degrade. Everything will be waiting for you how you expected.
Security is priority
Information is everything which is why we designed a system that will keep your information intact.
Neither hackers will have access to your accounts nor physical disasters will impact your data in any way.
Data mapping
Choose data that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base articles, it will be possible to pick just about everything you might ever need.
Efficient out-of-the-box solution
In just a couple of buttons to press you will be able to choose what goes where, when it starts, and in what order.
Our software took user experience as a priority and ensured that you will be able to use the system to its fullest.
Customer service first
Except producing great customer service, we always strive to develop our customer service.
As a team, we want you to have the friendly and helpful service, which is why we are constantly making great strides to improve the general experience.
Why you should use Help Desk Migration to migrate data from Richmond ServiceDesk to ServiceNow
Strong safety of your records
The migration is completed by the machine over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to transfer your customer service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus letting you make sure that the data end up in the right places in ServiceNow.Next
Sustained connection between object and people
When migrating your records from Richmond ServiceDesk to ServiceNow we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Richmond ServiceDesk to ServiceNow
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Richmond ServiceDesk to ServiceNow work
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Get ready
Start with setting up Agent profiles and all necessary custom fields in the new help desk. Now, begin migrating your data from Richmond ServiceDesk to ServiceNow.
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Link Richmond ServiceDesk
Complete the form with requested credentials to allow our data migration tool to retrieve records from your current help desk.
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Connect ServiceNow
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the records.
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Select objects
Select the records you want to migrate and set the ticket fields mapping, so the data could be transferred according to your preferences
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Migrate limited amount of data
Try our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to ServiceNow all data
Once everything's tested out, determine a quiet time with the least load on the support staff and begin migrating from Richmond ServiceDesk to ServiceNow.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert perform your ServiceNow import
Our team would be more than happy to perform a customized migration in case you have special requirements.
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