Richmond ServiceDesk to ServiceNow
migration service
Trouble-free , no special skill set or coding required. A complete Richmond ServiceDesk to ServiceNow data migration tool.
Trouble-free , no special skill set or coding required. A complete Richmond ServiceDesk to ServiceNow data migration tool.
Worried that you’ll need special skills to migrate your info? Don’t be as we made sure that our tool interface user friendly as it can possibly be.
Link the platforms, choose records, click ok, and you’re done!
From sender information to phone number connection, your entire database will keep their prior connections maintained.
You don’t have to worry that a part of the data will be lost and service quality will degrade. Everything will be waiting for you how you expected.
Information is everything which is why we designed a system that will keep your information intact.
Neither hackers will have access to your accounts nor physical disasters will impact your data in any way.
Choose data that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base articles, it will be possible to pick just about everything you might ever need.
In just a couple of buttons to press you will be able to choose what goes where, when it starts, and in what order.
Our software took user experience as a priority and ensured that you will be able to use the system to its fullest.
Except producing great customer service, we always strive to develop our customer service.
As a team, we want you to have the friendly and helpful service, which is why we are constantly making great strides to improve the general experience.
Next
Next
Next
Next
with replies, notes and attachments
with images and attachments
We’re recognized for best support,
usability, and high ROI
in cloud migration.
Start with setting up Agent profiles and all necessary custom fields in the new help desk. Now, begin migrating your data from Richmond ServiceDesk to ServiceNow.
Complete the form with requested credentials to allow our data migration tool to retrieve records from your current help desk.
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the records.
Select the records you want to migrate and set the ticket fields mapping, so the data could be transferred according to your preferences
Try our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Once everything's tested out, determine a quiet time with the least load on the support staff and begin migrating from Richmond ServiceDesk to ServiceNow.
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Help desk software has always been a valuable tool for any business aiming to maintain a high customer satisfaction rate. However, as the customer base…
The needs of the customer support team change along with the growth of the product line and customer base. Eventually, this leads to the decision…
So you’ve successfully managed to move your stuff from one platform to another but have this funny feeling that you are missing something. Turns out…