Richmond ServiceDesk to ServiceDesk Plus
migration service
Extremely easy , no special expertise or programming required. A complete Richmond ServiceDesk to ServiceDesk Plus data migration software.
Richmond ServiceDesk to ServiceDesk Plus
The best Richmond ServiceDesk to ServiceDesk Plus tool made for you
There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.Save on your time and money
Skip complex data audit and code development processes. Just decide on customer info you need to transfer and start the transition right away.Easy migration
No specific knowledge or skill required. Just choose what data will go to the new platform and observe the wonders happening.Data completion
Transfer your help desk info in full to ensure that no ticket is missing critical customer service information.Simple and easy procedure
No need to worry about coding or constantly control each piece of info moved.
Just attach your source and target, pick what you want to take to a new database and allow the system deal with the rest for you.
Data dependency
Your customer data comes complete and we mean it.
Every email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction history.
Data protected
Your customer data is behind thick walls. Not even all our employees have access to your passwords or records.
You can be certain with HDM no hacker attacks will take place.
You control the process
Take complete control of your customer data with our internal data mapping solution. Select what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.
Step-by-step instructions
If this is your first migration, don’t worry. Helpful and intuitive on-screen instructions will help you set up an accurate data import.
There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.
Customer service as priority
As a migration service supplier, we strive to deliver the best possible migration tool. Yet, our prime concern is customer service.
As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to switch from Richmond ServiceDesk to ServiceDesk Plus
Strong safety of your records
The migration is done over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to transfer your customer service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and even custom fields , thus helping you to ensure that the records end up in the right places in ServiceDesk Plus.Next
Sustained relation between object and people
When migrating your records from Richmond ServiceDesk to ServiceDesk Plus we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Richmond ServiceDesk to ServiceDesk Plus
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Richmond ServiceDesk to ServiceDesk Plus work
Get ready
Start with setting up Agent profiles and all essential custom fields in your new help desk. Now, get started on migrating your data from Richmond ServiceDesk to ServiceDesk Plus.
Link Richmond ServiceDesk
Complete the form with requested credentials to permit our data migration tool to fetch data from your current help desk.
Link ServiceDesk Plus
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the information.
Select objects
Choose the data you need to migrate and set the ticket fields mapping, so the data could be moved based upon your preferences
Migrate small amount of data
Try our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Migrate to ServiceDesk Plus all data
Once everything's tested out, find a quiet time with the least load on the support staff and start migrating from Richmond ServiceDesk to ServiceDesk Plus.
Your data is in good hands
We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet a pro run your ServiceDesk Plus import
Our team would be more than happy to run a customized migration in case you have special demands.
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