Richmond ServiceDesk to ServiceDesk Plus
migration service

Extremely easy , no special expertise or programming required. A complete Richmond ServiceDesk to ServiceDesk Plus data migration software.

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Trustworthy and Reputable
Your passwords along with records are safe with us and will be used for import solely.
Fast and Easy
Help Desk Migration does not require any specific expertise or knowledge to begin the the migration.
Complete & Precise
We've handled all significant peculiarities of various helpdesks to let you accurately and efficiently migrate large loads of data

Why you should use Help Desk Migration to switch from Richmond ServiceDesk to ServiceDesk Plus

Strong safety of your records

The migration is done over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your customer service to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to ensure that the records end up in the right places in ServiceDesk Plus.

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Sustained relation between object and people

When migrating your records from Richmond ServiceDesk to ServiceDesk Plus we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Richmond ServiceDesk to ServiceDesk Plus

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from Richmond ServiceDesk to ServiceDesk Plus work

  • Get ready

    Start with setting up Agent profiles and all essential custom fields in your new help desk. Now, get started on migrating your data from Richmond ServiceDesk to ServiceDesk Plus.

  • Complete the form with requested credentials to permit our data migration tool to fetch data from your current help desk.

  • Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the information.

  • Select objects

    Choose the data you need to migrate and set the ticket fields mapping, so the data could be moved based upon your preferences

  • Migrate small amount of data

    Try our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to ServiceDesk Plus all data

    Once everything's tested out, find a quiet time with the least load on the support staff and start migrating from Richmond ServiceDesk to ServiceDesk Plus.


Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.

Read our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
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Have any questions?
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Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your ServiceDesk Plus import

Our team would be more than happy to run a customized migration in case you have special demands.
Get a price estimation

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Help Desk Migration service


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