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Richmond ServiceDesk to Seamlessdesk
migration service

Smooth , no special expertise or programming required. A complete Richmond ServiceDesk to Seamlessdesk data migration instrument.

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Your best tool for Richmond ServiceDesk to Seamlessdesk data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Skip complex data audit and script development processes. Just pick customer info you need to transfer and start the transition when comfortable.
Simple migration
No tech knowledge or skill required. Just pick what data will go to the new solution and observe the wonders happening.
Record completion
Move your help desk records in full to make sure that no ticket is missing essential customer service details.
Easy process

No need to worry about coding or constantly watch each record moved.

Just link both platforms, choose what you need to take to a new database and let the system do the rest for you.

From sender information to phone number connection, your entire database will keep their previous connections intact.

You don’t have to worry that some info will be missing and service quality will decrease. Everything will be waiting for you how you left it.

Security is priority

You data is everything which is why we developed a method that will keep your data intact.

Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.

Record mapping

Select information that will be moved by using our built-in data viewer.

From contacts to tickets to help center solutions, you will be able to pick anything you might ever need.

Simple & effective

In only a couple of clicks you will be able to pick the data arrangement, when it goes, and in what order.

Our software took customer experience as a priority and ensured that it will be possible to use the system to its fullest.

Good service first

Outside of producing great customer support services, we always strive to improve our customer service.

As a company, we want you to enjoy best possible service, which is why we are constantly making great strides to increase the core experience.


Reasons to use Help Desk Migration to switch from Richmond ServiceDesk to Seamlessdesk

Castle gates

Strong privacy of your information

The migration is done over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to be sure that the records end up in the right destinations in Seamlessdesk.

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When migrating your data from Richmond ServiceDesk to Seamlessdesk we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Richmond ServiceDesk to Seamlessdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Richmond ServiceDesk to Seamlessdesk work

  • Prepare

    Register and go to our migration wizard.

  • Pick and connect your Richmond ServiceDesk support desk with HDM.

  • Grant access to your Seamlessdesk account.

  • Detail your requirements

    Let us know what parts of your migration you need to fine-tune

  • Have your requirements estimated

    We will analyze your case and send you with a the overall cost and a scope of tasks.

  • Migrate from Richmond ServiceDesk to Seamlessdesk everything

    Move all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Seamlessdesk import

Our staff would be more than happy to run a custom migration in case you have specific requirements.
Get a price estimation

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