Richmond ServiceDesk to Relay
migration service
Smooth , no special expertise or programming required. A complete Richmond ServiceDesk to Relay data migration tool.
Richmond ServiceDesk to Relay
Your best tool for Richmond ServiceDesk to Relay data migration
No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Skip complex data audit and tool development processes. Simply decide on customer info you need to migrate and set off with the transition when comfortable.Effortless migration
No special knowledge or skill required. Just select what data will go to the target platform and observe the miracle happening.Record completion
Migrate your help desk records in full to make sure that no ticket is missing essential customer support information.Simple and easy process
You don’t have to bother about coding or continuously control each record moved.
Just link your source and target, pick what you want to take to a new database and let the Migration Wizard deal with the rest for you.
Data dependency
Your customer info comes unite , you can take our word.
Every email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction history.
Data protected
Your customer data is behind impenetrable walls. Not even all our staff members can access to your passwords or other information.
You can rest assured that with HDM no data breaches will take place.
Record mapping
Select data that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to pick just about everything you might ever need.
Guided migration
If you are new to data migrations, there’s no need to be concerned. Useful and simplified on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.
Customer priority
As a migration service supplier, we aim to offer the most effective migration tool. Yet, our prime concern is customer support quality.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from Richmond ServiceDesk to Relay
Strong security of your information
The migration is performed over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to move your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus helping you to make sure that the data end up being in the right places in Relay.Next
Maintained connectivity between object and people
When migrating your data from Richmond ServiceDesk to Relay we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Richmond ServiceDesk to Relay
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Richmond ServiceDesk to Relay work
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Prepare
Register and go to our migration wizard.
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Link Richmond ServiceDesk
Opt and link your Richmond ServiceDesk service desk with HDM.
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Link Relay
Give access to your Relay account.
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Describe your requirements
Let us know exactly what aspects of your migration you want to tweak
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Get your needs estimated
We shall analyze your application and get back to you with a the overall cost and a scope of tasks.
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Migrate from Richmond ServiceDesk to Relay everything
Transfer all your customer support information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist run your Relay import
Our staff would be more than happy to run a custom migration in case you have specific demands.
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