Richmond ServiceDesk to Re:Desk
migration service
Effortless , no special know how or coding required. A complete Richmond ServiceDesk to Re:Desk data migration instrument.
Richmond ServiceDesk to Re:Desk
Your best tool for Richmond ServiceDesk to Re:Desk data migration
No need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.Save on resources
Avoid the platform analysis and script development processes. Just pick customer info you need to move and start the transition right away.Effortless transition process
No special expertise needed. Just pick what data will go to the new solution and observe the magic happening.Record structure maintenance
Migrate your help desk info in full to ensure that no ticket has lost essential customer service information.Simple and easy process
No need to worry about scripting or continuously control each record moved.
Just attach both platforms, choose what you want to take to a new database and let the Migration Wizard deal with the rest for you.
Intact data links
From sender information to phone number connection, all you records will keep their initial connections intact.
You don’t have to worry that some records will be lost and service quality will degrade. Everything will be waiting for you how you expected.
Security is paramount
Information is everything which is why we developed a system that will keep your customer records intact.
Neither hackers will have access to your accounts nor physical disasters will impact your data in any way.
Data mapping
Choose information that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base articles, you will be able to pick anything you might ever need.
Guided migration
If this is your first migration, don’t worry. Useful and intuitive on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with terms and tech jargon.
Good service first
Apart from providing great customer service, we always want to improve our customer service.
As a company, we want you to experience friendly and helpful service, which is why we are constantly making great strides to enhance the general experience.
Reasons to use Help Desk Migration to migrate data from Richmond ServiceDesk to Re:Desk
Strong security of your records
The migration is conducted over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to transfer your customer care to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus letting you be sure that the records end up in the right places in Re:Desk.Next
Maintained relation between object and people
When migrating your data from Richmond ServiceDesk to Re:Desk we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Richmond ServiceDesk to Re:Desk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Richmond ServiceDesk to Re:Desk work
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Prepare
Sign-up and go to our migration tool.
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Connect Richmond ServiceDesk
Pick and connect your Richmond ServiceDesk service desk with HDM.
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Connect Re:Desk
Grant access to your Re:Desk account.
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Express your requirements
Let us know what aspects of your migration you want to adjust
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Have your requirements estimated
We'll research your application and get back to you with a total price and a scope of tasks.
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Migrate from Richmond ServiceDesk to Re:Desk all data
Migrate all your customer support information in a single push.
Your data is in good hands
We take the security of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional perform your Re:Desk import
Our staff would be more than happy to perform a customized migration if you have specific requirements.
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