Richmond ServiceDesk to Puzzel
migration service
Smooth , no special expertise or programming required. A complete Richmond ServiceDesk to Puzzel data migration software.
Richmond ServiceDesk to Puzzel
Your best tool for Richmond ServiceDesk to Puzzel data migration
No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.Save on resources
Skip complex data audit and code development processes. Just choose what data you need to migrate and set off with the transition when comfortable.Effortless migration
No special knowledge or skill required. Just choose what data will go to the new system and enjoy the miracle happening.Record completion
Migrate your help desk info in full to make sure that no ticket has lost critical customer service information.Automated migration
Worried that you’ll have to use advanced skills to move your info? Don’t be as we made sure that our tool interface accessible as it can possibly be.
Link the help desks, select records, click ok, and the migration is ready!
Intact data links
From sender information to phone number connection, your entire database will keep their prior data structure intact.
You don’t have to worry that some data will be lost and service quality will degrade. Everything will be waiting for you where you expected.
Security is priority
You data is key which is why we developed a tool that will keep your information safe and sound.
Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.
Record mapping
Select records that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base articles, it will be possible to select just about everything you might ever need.
Simple & effective
In only a few clicks it is possible to select what goes where, when it starts, and how.
Our software took customer experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.
Great service first
Outside of producing great customer support services, we always want to improve our customer service.
As a company, we want you to have the friendly and helpful service, which is why we are constantly making great strides to enhance the general experience.
Reasons to use Help Desk Migration to switch from Richmond ServiceDesk to Puzzel
Strong security of your records
The migration is completed by the machine over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to move your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus helping you to ensure that the records end up in the right places in Puzzel.Next
Maintained connectivity between object and people
When migrating your data from Richmond ServiceDesk to Puzzel we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Richmond ServiceDesk to Puzzel
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Richmond ServiceDesk to Puzzel work
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Prepare
Sign-up and go to our migration software.
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Connect Richmond ServiceDesk
Pick and connect your Richmond ServiceDesk service desk with HDM.
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Connect Puzzel
Give the right to access your Puzzel account.
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Describe your needs
Let us know exactly what parts of your migration you would like to fine-tune
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Get your requirements estimated
We shall investigate your application and get back to you with a cost and a scope of work.
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Migrate from Richmond ServiceDesk to Puzzel all data
Transfer all your customer support records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist run your Puzzel import
Our staff would be more than happy to run a custom migration if you have special needs.
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