Richmond ServiceDesk to Podium
migration service
Extremely easy , no special know how or programming required. A complete Richmond ServiceDesk to Podium data migration tool.
Richmond ServiceDesk to Podium
The best Richmond ServiceDesk to Podium tool made for you
There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.Save on your time and money
Avoid complex data audit and tool development processes. Just choose what data you need to migrate and set off with the transition immediately.Effortless transition process
No special expertise required. Just select what data will go to the new system and enjoy the miracle happening.Data structure maintenance
Migrate your help desk info in full to ensure that no ticket is missing essential customer service information.Effortless process
No need to worry about scripting or constantly watch each record transferred.
Just link both platforms, choose what you need to take to a new database and let the tool do the rest for you.
Preserved connections
Starting from the ticket requester to every comment author, all you records will keep their initial connections untouched.
You don’t have to worry that some info will be missing and service quality will decrease. Everything will be waiting for you where you left it.
Data safety is paramount
You data is everything which is why we created a method that will keep your data intact.
Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.
Data mapping
Choose data that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base articles, it will be possible to select just about everything you might actually need.
Efficient out-of-the-box solution
In only a couple of clicks it is possible to select what goes where, when it starts, and how.
Our developers considered user experience as an essential factor and made sure that it will be possible to use the system to its fullest.
Good service first
Outside of providing great customer support services, we always aim to improve our customer service.
As a company, we want you to enjoy best possible service, which is why we are always making great strides to increase the core experience.
Why you should use Help Desk Migration to migrate data from Richmond ServiceDesk to Podium
Strong security of your records
The migration is completed by the machine over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to transfer your customer service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and even custom fields , thus helping you to make sure that the records end up in the right places in Podium.Next
Maintained connectivity between object and people
When migrating your records from Richmond ServiceDesk to Podium we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Richmond ServiceDesk to Podium
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Richmond ServiceDesk to Podium work
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Get ready
Sign-up and go to our migration software.
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Link Richmond ServiceDesk
Pick and connect your Richmond ServiceDesk service desk with HDM.
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Connect Podium
Give the right to access your Podium account.
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Outline your needs
Let us know what elements of your migration you want to fine-tune
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Have your preferences estimated
We will analyze your case and send you with a price range and a scope of work.
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Migrate from Richmond ServiceDesk to Podium everything
Move all your customer service records in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro perform your Podium import
Our team would be more than happy to perform a customized migration in case you have specific needs.
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