Richmond ServiceDesk to osTicket
migration service
Trouble-free , no special knowledge or coding required. A complete Richmond ServiceDesk to osTicket data migration instrument.
Trouble-free , no special knowledge or coding required. A complete Richmond ServiceDesk to osTicket data migration instrument.
No need to worry about scripting or constantly watch each piece of info moved.
Just attach both platforms, choose what you need to migrate and let the Migration Wizard do the rest for you.
From sender information to phone number connection, all you records will keep their initial data structure maintained.
You don’t have to worry that some data will be missing and service quality will decrease. Everything will arrive how you expected.
You data is key which is why we designed a method that will keep your information safe and sound.
Neither sophisticated electronic attacks nor physical disasters will touch your data in any way.
Take complete control of your information with our internal data mapping solution. Pick what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.
In just a couple of buttons to press it is possible to choose what goes where, when it starts, and how.
Our tech engineers took customer experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.
Apart from providing great customer support services, we always strive to improve our customer service.
As a company, we want you to have the best possible service, which is why we are always putting so much effort to improve the general experience.
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with replies, notes and attachments
with images and attachments
We’re recognized for best support,
usability, and high ROI
in cloud migration.
Start by preparing Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from Richmond ServiceDesk to osTicket.
Fill out the form with required credentials to make it possible for our data migration tool to fetch records from your current help desk.
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the records.
Choose the records you need to migrate and set the ticket fields mapping, so the records could be migrated according to your preferences
Test out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Once everything's tested out, choose a quiet time with the least load on the support team and start migrating from Richmond ServiceDesk to osTicket.
We take the safety of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
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