Richmond ServiceDesk to Optsy
migration service
Effortless , no special expertise or programming required. A complete Richmond ServiceDesk to Optsy data migration tool.
Richmond ServiceDesk to Optsy
Your best tool for Richmond ServiceDesk to Optsy data migration
No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.Save on resources
Skip complex data audit and tool development processes. Simply choose the records you need to migrate and set off with the transition when comfortable.Easy migration
No specific knowledge or skill required. Just select what data will go to the target system and see the miracle happening.Record completion
Transfer your help desk data in full to make sure that no ticket is missing critical customer service details.Automated migration
Afraid that you’ll have to use special skills to migrate your info? Worry not as we ensured that our tool interface user friendly as possible.
Attach the help desks, choose data, click ok, and the migration is ready!
Preserved data links
Starting from the ticket requester to every comment author, all you records will keep their prior connections maintained.
You don’t have to worry that some records will be lost and service quality will decrease. Everything will be waiting for you how you expected.
Data safety is paramount
You data is everything which is why we designed a tool that will keep your customer records safe and sound.
Neither sophisticated electronic attacks nor physical disasters will affect your data in any way.
Record mapping
Select data that will be migrated by using our built-in data viewer.
From contacts to tickets to help center solutions, it will be possible to pick anything you might actually need.
Step-by-step instructions
If this is your first migration, don’t worry. Useful and simplified on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with terms and tech jargon.
Great service first
Except providing great customer support services, we always want to develop our customer service.
As a company, we want you to experience friendly and helpful service, which is why we are continuously making great strides to enhance the general experience.
Reasons to use Help Desk Migration to switch from Richmond ServiceDesk to Optsy
Strong safety of your data
The migration is completed by the machine over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to move your support service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus helping you to make sure that the data end up in the right destinations in Optsy.Next
Sustained link between object and people
When migrating your data from Richmond ServiceDesk to Optsy we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Richmond ServiceDesk to Optsy
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Richmond ServiceDesk to Optsy work
Prepare
Sign up and go to our migration software.
Link Richmond ServiceDesk
Choose and connect your Richmond ServiceDesk support desk with HDM.
Link Optsy
Give access to your Optsy account.
Clarify your business needs
Let us know exactly what elements of your migration you want to modify
Have your needs estimated
We shall research your application and send you with a price range and a scope of tasks.
Migrate from Richmond ServiceDesk to Optsy all data
Transfer all your customer support information in a single push.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet a professional run your Optsy import
Our staff would be more than happy to run a custom migration in case you have special needs.
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